Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Ver mais
Localização
Trocar localizaçãoCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Veja o que dizem as avaliações
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Ver mais
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
A empresa respondeu
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Reino Unido
4,8
Excelente
437 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nice range of products..
Nice range of products... helpful knowledgeable staff member.
25 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The staff were really helpful and…
The staff were really helpful and welcoming.
I’m going back soon .
25 de março de 2026
Resposta da ProCook - Bordon
We're so happy to hear that our staff made you feel welcome! We appreciate your kind words and look forward to your next visit with us.
Resposta da ProCook - Bordon
We appreciate you letting us know our service was helpful and friendly; it means a lot to our team.
Good staff ready to help you and…
Good staff ready to help you and pleasant to serve you
24 de março de 2026
Resposta da ProCook - Bordon
We are happy to hear that our staff was helpful and pleasant. Thank you for your positive feedback; we appreciate it greatly.
Procook is my go to shop for my kitchen…
Procook is my go to shop for my kitchen items.
23 de março de 2026
Resposta da ProCook - Bordon
We're happy to be your go-to shop for kitchen items. Thank you for sharing your positive experience with our products!
free to look without interruption
free to look without interruption
polite sales staff at check out
17 de março de 2026
Excellent service and quality goods
11 de março de 2026
Resposta da ProCook - Bordon
We appreciate your positive feedback on our excellent service and quality goods; we are delighted you are pleased!
Great experience as always with pro…
Great experience as always with pro cook. Very pleasant and helpful staff. I could go crazy with purchases and it’s always so well presented
15 de março de 2026
Resposta da ProCook - Bordon
We're glad you always have a great experience with us! It's wonderful to hear our staff are pleasant and helpful and that you enjoy our presentation. Thanks for your review!
Resposta da ProCook - Bordon
We appreciate your positive feedback regarding our well-laid-out store and good product range; we are so happy you enjoyed them!
Staff were friendly and helpful
Staff were friendly and helpful. Found what I was looking for
3 de março de 2026
Resposta da ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly and helpful!
Staff very helpful and friendly went…
Staff very helpful and friendly went through the product we were looking at .
27 de fevereiro de 2026
Resposta da ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and friendly during your visit.
Good value great product
We used our granite roasting pans for the first time on Sunday
Great product truly nonstick I’m impressed so far
28 de fevereiro de 2026
Resposta da ProCook - Bordon
We're happy to hear that you are impressed with our granite roasting pans! Thank you for sharing your experience; we appreciate your positive feedback so far.
Staff were friendly and helpful.
The lady was very helpful and talked me through the choices.
25 de fevereiro de 2026
Resposta da ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Lots of choice and assistance…
Lots of choice and assistance from staff with a saucepan, however sold a knife previously, after time spent with very helpful assistant proved not great for a left- hander!
25 de fevereiro de 2026
Resposta da ProCook - Bordon
We're happy to hear that you appreciated our selection and the assistance provided. We're sorry the knife wasn't suitable for a left-handed user. We appreciate your feedback.
Helpful staff and a good range of stock.
Helpful staff and a good range of stock.
21 de fevereiro de 2026
Resposta da ProCook - Bordon
We appreciate your positive feedback regarding our helpful staff and good stock range; we are so happy you were satisfied!
Friendly helpful staff
19 de fevereiro de 2026
Resposta da ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Bordon
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to our team.
Great service
Brought a knife block when I went out for the day at the o2 thought the knives were part of the set but they weren’t went into our local store the next day lady was great very helpful and helped us to exchange for what we wanted the service was just what it should be we ended up buying 3 more things great service thank you
15 de fevereiro de 2026
Resposta da ProCook - Bordon
We're happy to hear that the store visit helped you find what you wanted! It's great to know the team member provided excellent service and that you found more items. Thank you for your positive feedback.
The Lady manager gave us excellent…
The Lady manager gave us excellent service
15 de fevereiro de 2026
Resposta da ProCook - Bordon
We appreciate you sharing that the manager provided excellent service; we are so happy to hear about your positive experience!
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