I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Ver mais
Localização
Trocar localizaçãoUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Staff were helpful and found me what I needed. No pressure, just useful guidance to help me make my own decision. Love the products and selection in store.
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Ver mais
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Reino Unido
4,7
Excelente
379 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just bought a double walled teapot .
Just bought a double walled teapot .
Please don’t listen to the person in Trafford that it is good on induction hobs . It is not unless you like it to look burnt for about 2 inches from the bottom .
Fortunately my local Procook after much discussion changed my one for me . This one will not go on the hob!
14 de julho de 2025
Avaliação não solicitada
Resposta da ProCook - Bracknell
We appreciate you bringing this to our attention. We're sorry to hear about the trouble you had with the teapot and its compatibility with induction hobs. We're glad our team was able to assist you. Your feedback is valuable as we continually review our product information.
Resposta da ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear you liked our product quality and our helpful staff.
Great helpful staff
Great helpful staff, very knowledgeable and gave me the exact advice needed. Recommended
6 de julho de 2025
Resposta da ProCook - Bracknell
We're so happy to hear that our knowledgeable staff was helpful and provided the exact advice needed! We appreciate you taking the time to recommend us.
courteous and attentive staf
30 de junho de 2025
Resposta da ProCook - Bracknell
We appreciate you noting our staff's attentiveness and courtesy. Thank you for your positive feedback.
Helpful and polite member of staff
28 de junho de 2025
Resposta da ProCook - Bracknell
We appreciate your feedback! We're happy our staff member was polite and helpful, and we thank you for letting us know.
Resposta da ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear our staff was very helpful and polite to you.
The CSA was polite and courteous
The CSA was polite and courteous, arranged a demonstration with various knives with real fruit and vegetables, and dealt with our return item and purchase an efficient way.
19 de junho de 2025
Resposta da ProCook - Bracknell
We're happy to hear that the demonstration with the knives and the handling of your return and purchase were efficient and satisfactory. We appreciate your positive feedback.
Resposta da ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful assistants in Pro cook l…
Very helpful assistants in Pro cook l would definitely recommend them .
22 de junho de 2025
Resposta da ProCook - Bracknell
We appreciate you recommending our assistants! We're so happy to hear that they were very helpful to you during your visit to our store.
Looks like very good quality frying pan but time will tell.
21 de junho de 2025
Resposta da ProCook - Bracknell
We appreciate your feedback and hope our pan meets your expectations over time with regular use. Thanks!
Helpful and friendly staff made it a…
Helpful and friendly staff made it a great shopping experience. Products well displayed and descriptions very helpful and relevant.
21 de junho de 2025
Resposta da ProCook - Bracknell
We're so glad to hear that our helpful and friendly staff enhanced your shopping experience! We appreciate your feedback regarding our well-displayed products and relevant descriptions.
Resposta da ProCook - Bracknell
We're happy to hear that you received helpful advice and assistance. Thank you for sharing your positive experience with us!
Resposta da ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
To purchase goods
I arrive at shop girl did not speak. Was in the store for awhile then another girl came from out back. Said hello and asked if I needed help. While she was serving we was chatting. Then other girl rudely started to try to over take. Saying she can help . I had to snap at her to butt out.
11 de junho de 2025
Resposta da ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The shop is well set out very easy to…
The shop is well set out very easy to look around
10 de junho de 2025
Resposta da ProCook - Bracknell
We're happy to hear that you found our shop easy to navigate and look around. Thank you for your positive feedback; we appreciate it.
Good quality set of four pans
Good quality set of four pans. Very pleased wifh them. P
30 de maio de 2025
Resposta da ProCook - Bracknell
We're happy to hear that you are very pleased with the quality of your new set of pans. Thank you for sharing your positive experience with us!
Resposta da ProCook - Bracknell
We're so glad to hear that our sales assistant was friendly and helpful! We appreciate your positive feedback and that you love your product.
Excellent customer service
Excellent customer service,
Showed us the options , and the items on sale...
Also explained the functionality , and the discount for further shopping in June
27 de maio de 2025
Resposta da ProCook - Bracknell
We're happy to hear that you found our customer service excellent. We appreciate that our team showed you the options and explained the functionality and discounts. Thank you for your positive feedback.
Great product with low price
The price of the products are very reasonable especially those are on sale. Very nice staffs and comfortable shopping environment.
31 de maio de 2025
Resposta da ProCook - Bracknell
We're happy to hear that you find our product prices reasonable, especially the sales. We appreciate your positive feedback regarding our staff and shopping environment!
Helpful staff
30 de maio de 2025
Resposta da ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.