We bought two dinner sets from Procook at Freeport designer village Braintree. Just have to give a mention to the two lady’s who served us and were extremely helpful even helping take our purchases to... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Veja o que dizem as avaliações
I recently bought a chef's knife from the Braintree shop. The product is excellent and very good value for money, the staff were very helpful and friendly, and the shop itself was bright and welcomi... Ver mais
Staff were friendly, knowledgeable and very helpful. After looking at all the things that interested me and asking their advice, I made my purchase.
Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Reino Unido
4,8
Excelente
999 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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Pode usar a ajuda de IA para as respostasVer mais
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Resposta da ProCook - Braintree
We appreciate you sharing that our staff was helpful and that you enjoyed our shop's excellent surroundings and layout!
Store was laid out well
Store was laid out well, allowing easy access to what I required.
Staff were prompt dealing with my transaction.
4 de abril de 2026
Resposta da ProCook - Braintree
We're happy to hear that our store's layout made it easy to find what you needed. We appreciate your feedback regarding our staff's prompt service during your transaction!
Helpful knowledgeable staff
3 de abril de 2026
Staff were very helpful and friendly
3 de abril de 2026
Resposta da ProCook - Braintree
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Helpful assistance in the shop.
29 de março de 2026
Staff knowledge
Staff were extremely knowledgeable and helpful and the product quality is very good.
29 de março de 2026
Resposta da ProCook - Braintree
We're glad you were informed about the discounts. Thank you for your positive feedback; we appreciate it!
From the we stepped in the shop…
From the we stepped in the shop helpful, found what I wanted easily
25 de março de 2026
Really friendly and helpful staff
Really friendly and helpful staff at Braintree, offering good advice and pointing out best deals. The pans we bought were really good value and we are pleased with them.
26 de março de 2026
The assistant was really helpful
The assistant was really helpful - stopped what she was doing and got a sample out for me to look at
22 de março de 2026
Well laid out store
Well laid out store, very friendly and helpful staff and the bonus of 30% off everything on the day of our visit.
Result!
26 de março de 2026
Resposta da ProCook - Braintree
We're happy to hear that you enjoyed your visit and found our store well laid out with a friendly, helpful team. Thank you for sharing your positive experience!
Resposta da ProCook - Braintree
We appreciate your positive feedback; we are so happy you found a variety of stock, a clean store, and helpful staff!
Great service
Great service, yet to use the pans, but we have others in the range and they are much better than anything we have used previously.
23 de março de 2026
Resposta da ProCook - Braintree
We're happy to hear that you received great service. Thank you for your continued support; we appreciate you sharing that our range surpasses your previous experiences.
Very helpful staff
21 de março de 2026
Resposta da ProCook - Braintree
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service
18 de março de 2026
Resposta da ProCook - Braintree
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
Excellent product at good prices
Excellent product at good prices. Excellent customer service, really helpful.
18 de março de 2026
Resposta da ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent products, prices, and customer service.
Resposta da ProCook - Braintree
We appreciate you sharing that our products were excellent and our staff was very helpful; it means a lot to our team!
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