First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
A empresa respondeu
Localização
Trocar localizaçãoUnit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
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Veja o que dizem as avaliações
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... Ver mais
A empresa respondeu
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Ver mais
A empresa respondeu
Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Reino Unido
4,7
Excelente
675 avaliações
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Can’t leave without a little something for the kitchen!
Staff are great at McArthurGlen. Very helpful. Great product range. Always call in when go there and mostly buy something from pro cook!!
17 de agosto de 2026
Resposta da ProCook - Bridgend
We're so pleased to hear you find our staff great and helpful, and that you enjoy our product range! It's wonderful that you often find something to buy from us.
gave me the wrong item
Bought a new pan took it to the counter to pay. Asked for a new one as this was the one on the shelf. He went and got a new one in a box. Got it home and he gave me the wrong pan. Im miles away from another shop to swap it. So frustrating
16 de agosto de 2026
Resposta da ProCook - Bridgend
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
very helpful and knowledgable…
very helpful and knowledgable salesperson - a young girl - didn't catch her name sorry
15 de agosto de 2026
Resposta da ProCook - Bridgend
We're so pleased to hear that you had such a positive experience with one of our team members. We appreciate your kind words and will be sure to share your feedback.
Resposta da ProCook - Bridgend
We're so happy to hear our advice was helpful. Thank you for your kind words!
Resposta da ProCook - Bridgend
We are so pleased to hear that you are happy with our service. Your positive feedback means a great deal to our team.
Very professional service and…
Very professional service and recommended items prefect for what I needed.
6 de agosto de 2026
Resposta da ProCook - Bridgend
We're so glad you found our service professional and that the recommended items were perfect for your needs! Thank you for your kind words.
Helpful staff.Excellent products.Good…
Helpful staff.Excellent products.Good prices .
9 de agosto de 2026
Resposta da ProCook - Bridgend
We're so pleased to hear that you found our staff helpful, our products excellent, and our prices good! We truly appreciate your positive feedback.
Resposta da ProCook - Bridgend
We're so glad you enjoyed the quality of our baking tray and found our staff friendly and informative! Thank you for your kind words.
Helpful staff without being in your…
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop.
Staff even carried our heavy items to the car for us. So excellent customer service.
4 de agosto de 2026
Resposta da ProCook - Bridgend
We're so happy to hear you had such a positive experience in our shop! It's wonderful that our staff were helpful without being pushy, and that you found our products easy to browse. We truly appreciate you highlighting our excellent customer service, especially our team carrying your heavy items to the car.
Probably my favourite store
Probably my favourite store, staff were really cheerful and helpful
6 de agosto de 2026
Resposta da ProCook - Bridgend
We're so glad to hear that you consider us your favorite store and that our staff was cheerful and helpful! Thank you for your kind words.
First time shopping at ProCook
First time shopping at ProCook - great selection of quality products avaliable.
Both staff working there were very friendly, knowledgeable and helpful.
Will definitely shop here again
3 de agosto de 2026
Resposta da ProCook - Bridgend
We're so happy to hear you had such a positive first experience shopping with us! It's wonderful that you found a great selection of quality products and that our team was friendly, knowledgeable, and helpful. We look forward to your next visit!
Resposta da ProCook - Bridgend
We are so happy to hear you are pleased with our product and service. Thank you for your kind words!
Good choice and quality
Always an lovely shop to visit. The choice and quality is excellent and price is good. The shop is well laid out and easy to navigate
31 de julho de 2026
Resposta da ProCook - Bridgend
We're so glad you enjoy visiting our shop! It's wonderful to hear that you appreciate the excellent choice, quality, and good prices, as well as finding our shop well laid out and easy to navigate.
Sales advisor was helpful and gave good…
Sales advisor was helpful and gave good advice. Adhered to safety protocol when dealing with kitchen knives. Product seems good value for money.
25 de julho de 2026
Good choice of roasting pan sizes.
Good choice of roasting pan sizes.
Polite staff.
Good value.
28 de julho de 2026
Great products and top class service
Great products and top class service, we use Procook for a lot of our restaurant needs
23 de julho de 2026
Great shop
Great shop, amd customer service. Excellent products. Bought a new frying pan. Fantastic quality. Will be back again.
27 de julho de 2026
First time shopper with ProCook
First time shopper with ProCook, staff extremely helpful. He sold me exactly what I was looking for at a price not matched by anyone else. I was surprised and very pleased. Thank you.
25 de julho de 2026
Staff are so helpful
22 de julho de 2026
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