Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience
Localização
Trocar localizaçãoUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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Veja o que dizem as avaliações
I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... Ver mais
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... Ver mais
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, Reino Unido
4,8
Excelente
399 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Polite attentive staff who knew exactly…
Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience
7 de outubro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Items got broke in transit
Items got broke in transit, i then emailed customer services about when new items wouod be despatched. This was over a week ago still not heard anything back
11 de setembro de 2026
Resposta da ProCook - Bullring
Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.
Customers satisfaction
The staff were very helpful and polite and showed me various items until I decided on my choice .
So far very happy with my purchase.
23 de agosto de 2026
Nice store that was clean and tidy.
Nice store that was clean and tidy.
Smiling staff and keen to help customers.
22 de agosto de 2026
Excellent Products and Service
I purchased a ProCook Wok and small frying pan. Excellent products and excellent service. I will be returning to purchase further ProCook products.
24 de agosto de 2026
There knifes are the perfect ones I was…
There knifes are the perfect ones I was looking for
19 de agosto de 2026
Check the reduced prices the same item in different colour could be half the price.
Found the spatula I’d been looking for. The blue one was reduced by 50% but the green one wasn’t. Wanted the green to match my kitchen but took the blue one. I don’t understand why only the blue was reduced.
23 de agosto de 2026
Polite & nice products
23 de agosto de 2026
Disappointing experience
Disappointing experience! I will not return to this store. However the customer service in the Cannock store is amazing and will need to travel there!
21 de agosto de 2026
Resposta da ProCook - Bullring
We'd be grateful if you could clarify what part of your experience was disappointing - as far as we can tell, you purchased an item, and were promptly refunded as it had a mark on it. Thank you.
Great quality reasonably priced items with knowledgeable and friendly staff
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need to keep repurchasing. I’m so glad these shops exist so you get to see reasonably priced items like this in person. The man in the shop had the perfect balance between friendly help and advice with no heavy pushing to make a sale. This combination is my favourite and of course I bought and I will again.
21 de agosto de 2026
Excellent!
A bright and spotlessly clean shop with an excellent range of quality products. Friendly polite and helpful staff.
Very good value for money.
21 de agosto de 2026
Fantastic service
21 de agosto de 2026
I’ve been to several Pro Cook stores…
I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitchen.
I was welcomed, greeted and served by Rupert (the store manager) who gave me expert advice on a wonderful, superbly designed ice cube tray (making 64 ice cubes) which will fit perfectly into my freezer.
Many thanks AGAIN!!!! for the brilliant help and customer service from Bham Bullring Pro Cook store.
20 de agosto de 2026
A very helpful assistant and good…
A very helpful assistant and good quality product
20 de agosto de 2026
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