The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Ver mais
A empresa respondeu
Localização
Trocar localização78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder... Ver mais
A empresa respondeu
The serving bowls and pasta dishes I ordered arrived extremely well packaged and are great quality and look fab. Good value for money too. Procook are a very professional company selling really great... Ver mais
A empresa respondeu
The staff were friendly, helpful and knowledgeable. I was impressed with the wide range cookware that I could use for my induction hob. Also, I liked the specialty cooking utensils that could be usefu... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Understanding and proactive service
2 de fevereiro de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you letting us know about our understanding and proactive service; it means a lot to our team.
New muffin tin
Always great customer service very helpful and good quality everyday essentials
31 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our customer service helpful and like our products.
Helpful staff and good quality products…
Helpful staff and good quality products that you can rely on.
29 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our products.
Resposta da ProCook - Bury St Edmunds
We appreciate your positive feedback; we are so happy our staff was very helpful, and that you liked our nice shop!
We had a good shopping experience in…
We had a good shopping experience in store. The store is well laid out , the staff are helpful and there was good offers available across the products.
30 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We're happy to hear that you had a good shopping experience in our store. We appreciate that you found our staff helpful and enjoyed the available offers.
Products for all budgets
Products for all budgets.
I bought a magnetic knife block which I haven’t seen before. Looks the part, I got 5 knives on the front and 2 knives on the back with plenty more space. All depending on the size of the knives and how many knives one owns you can
I couldn’t have a magnetic knife rack as one can’t screw holes in rental dwellings. There wasn’t one provided.
Possibly my next purchase is the 20 jar herb and spices holder ( tho I think I have 25 jars)
27 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We're happy you found a magnetic knife block that suits your needs, especially without drilling. It's great to know you have space for your knives. We appreciate your consideration of the spice jar holder, even with a larger collection!
Deeeelicious product!
I was in Bury St Edmund’s where there is a shop dedicated solely for the products and was impressed to see the extent of the products.
I bought two pies for one person. Can’t recommend enough. Generous portion as well as tasty! One was veg in red wine sauce - tasty lentils and carrots.
Can’t wait to try the chicken and asparagus.!
Good value for money.
26 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We're happy to hear that you were impressed with our extensive product selection in Bury St Edmunds. We're glad you enjoyed the generous portions and tasty flavors of the pies! We appreciate your positive feedback and are delighted you found them to be good value.
Staff member finding the piece I…
Staff member finding the piece I wanted, despite it not being on show
21 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We're happy to hear that a staff member could find the piece you wanted, even though it wasn't on display. Thank you for your positive feedback.
Nice and friendly.
Very helpful people in shop, not pushy at all, good prices on the items we purchased.
21 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our people helpful and liked our prices.
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful.
Helpfull staff and good product
Helpfull staff and good product, not yet tried it though
18 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We're happy to hear that our staff was helpful! We appreciate your feedback on the product and hope you enjoy it when you try it.
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy you found our staff polite and helpful and liked our deals and products.
Very helpful lady at the till talking…
Very helpful lady at the till talking about which product to buy.
14 de janeiro de 2026
Good quality cookware & very helpful…
Good quality cookware & very helpful staff
16 de janeiro de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this great review! We're so happy you liked our cookware and found our staff helpful.
Friendly and helpful staff.
17 de janeiro de 2026
Very please with purchase used it for…
Very please with purchase used it for the first yesterday.
14 de janeiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.