ProCook - Canterbury Avaliações 

403
•
O TrustScore é 5 de um total de 5

4,9

Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)

Avaliado com 5 de um total de 5 estrelas

I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver mais


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido

  • 01227 953099

4,9

Excelente

O TrustScore é 5 de um total de 5

403 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(403)

25.412 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very nice service and help choosing…

Very nice service and help choosing products

26 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so pleased to hear that you experienced great service and received good assistance when selecting your items. Thank you for taking the time to share your wonderful feedback with us!

Avaliado com 5 de um total de 5 estrelas

Shopped for new knifes but came away…

Shopped for new knifes but came away with a few extras. Shop and staff so clean and very helpful. On my way home forgot to get my bag full of goodies which they held for me whilst going on to get my other shopping. On line to them ( thank god for the phone number) I’m 80 so a bit forgetful. Excellent service from all your staff,especially the young lady. Remembering on Saturday who I was….WELL DONE.

28 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We are so delighted to hear about your wonderful visit. It is lovely to know that our team took such good care of you, kept your purchases safe while you finished your errands, and recognized you upon your return. Thank you so much for taking the time to leave such kind feedback for our staff.

Avaliado com 5 de um total de 5 estrelas

Always a great experience in Pro-cook

Always a great experience in Pro-cook. Lovely friendly staff who always greet you with a smile. 🌟

2 de outubro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so delighted to hear that you consistently have a wonderful time visiting us! It's fantastic to know that our team always makes you feel welcome with their warm and friendly service. Thank you so much for your kind review.

Avaliado com 4 de um total de 5 estrelas

Very helpful and informed assistant

Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end.
I am very pleased with my purchase and the help given.
It would have been further improved if he had advised/checked that I could store them correctly though, as I don't feel they should be stored in my usual cutlery draw section for knives and the box instructions don't give information regarding this, just how to clean them.

27 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

First time in shop will go again …

First time in shop will go again friendly staff

29 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so pleased to hear that you had a great experience during your first visit and found our team welcoming! We look forward to seeing you in the store again soon.

Avaliado com 5 de um total de 5 estrelas

Lovely new shop in Canterbury

Lovely new shop in Canterbury, all staff were very helpful,

27 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so pleased to hear you enjoyed our new shop in Canterbury and found our staff to be very helpful! Thank you for your wonderful feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Excellent service from the team in the Canterbury shop last Saturday.
Very helpful and knowledgeable.

26 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so happy to hear you received excellent service from our team in the Canterbury shop last Saturday! We're also glad you found them very helpful and knowledgeable. Thank you for your kind words.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable person in store

Knowledgeable person in store who fixed my purchase well answering all my questions and making suggestions on additional purchases and after care for the items I bought. I had been looking at them online but am very pleased I made the purchase in store instead as the service and advice were both excellent.

25 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

STAFF NEED MORE TRAINING OR IS IT JUST ABOUT THE MONEY

I specifically asked for the best non- stick induction frying pans you have - £120 later, get home - are the non stick NO!

20 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Avaliado com 5 de um total de 5 estrelas

The gentlemen in the shop

The gentlemen in the shop was very helpful and attentive and had a good knowledge of the products. I was asking about and gave me good advice. Amount my purchase. I would definitely go back and will probably buy something else from the shop again

24 de setembro de 2026
logotipo da ProCook - Canterbury

Resposta da ProCook - Canterbury

We're so pleased to hear that our team member was very helpful and attentive, and provided you with good advice about our products. We appreciate your kind words and look forward to your next visit!

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