ProCook - Castleford Avaliações 

825
O TrustScore é 5 de um total de 5

4,9

Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff are so approachable. I needed information and thought they were extremely knowledgeable. Answered my questions and I bought two frying pans instead of the one I intended to buy.

Avaliado com 5 de um total de 5 estrelas

We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

825 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(825)

24.563 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Utensils

Made good use of their special offer items especially as they were what I was looking for. Good service .

22 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you sharing your experience! We're so happy to hear that you made good use of our special offers and received good service.

Avaliado com 5 de um total de 5 estrelas

The sales team were fantastic 👏

The sales team were fantastic 👏. They knew the product i was purchasing and spoke in great detail how it worked and how much better it was than inferior similar products.

17 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales team were so knowledgeable and helpful with your purchase.

Avaliado com 5 de um total de 5 estrelas

Very helpful and advising on the…

Very helpful and advising on the appropriate items purchased, also the assistance needed to process our returns

16 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistance helpful with your purchase and returns.

Avaliado com 5 de um total de 5 estrelas

Great help from staff fantastic…

Great help from staff fantastic selection of products really liked the experience.

9 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our fantastic selection and helpful staff.

Avaliado com 5 de um total de 5 estrelas

Easy to order online and excellent…

Easy to order online and excellent quality. We have bought lots here.

28 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We're happy to hear that ordering online was easy and that you find our quality excellent. Thank you for your continued support; we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Just what you didn’t know you needed

Didn’t know if we would see anything but found items that will work well with our new kitchen when it is installed soon.

2 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We're happy to hear that you found items that will work well in your new kitchen. Thank you for sharing your positive experience with us!

Avaliado com 5 de um total de 5 estrelas

Staff was very helpful and they…

Staff was very helpful and they explained very well aftercare of the product I have bought recently.

28 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and explained the aftercare well.

Avaliado com 4 de um total de 5 estrelas

I bought this dinner set just over…

I bought this dinner set just over 2years ago and I broke a large dinner plate. When I went into store to buy another one I found that it was discontinued. I had to buy a set of 4 new designed plates. I

1 de março de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We regret to hear about the discontinued dinner plate and the need to purchase a new set. We appreciate your feedback regarding this inconvenience. We'll consider your comments as we plan our future product offerings.

Avaliado com 5 de um total de 5 estrelas

Had a very pleasant experience while…

Had a very pleasant experience while shopping in store staff were very helpful

I’d rate the whole experience a 7 bananas

28 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We're happy to hear that you found our staff helpful and had a pleasant shopping experience. Thank you for your positive feedback and the 7 bananas rating!

Avaliado com 5 de um total de 5 estrelas

Great shop

Great shop, great service, great products - very happy with my purchase.

21 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, service, and products with your purchase.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, explained the different ranges clearly.

11 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you letting us know our staff was helpful and explained the ranges clearly! We are so happy to hear it.

Avaliado com 4 de um total de 5 estrelas

What a lovely shop everything had its…

What a lovely shop everything had its place and it wasn't overflowing with products so you couldn't see or find what you was looking for

16 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We're happy to hear that you enjoyed your visit and appreciated our organized shop! It's great to know you could easily find what you were looking for. Thanks for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Good Shop

Lovely clean shop with a good array of products at competitive prices.
Staff are really friendly and helpful.

19 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our clean shop, products, prices, and friendly staff.

Avaliado com 5 de um total de 5 estrelas

Good assistance

Good assistance, helpful information on products, long guarantee, quality products

18 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We appreciate you sharing your thoughts! We are so happy to hear that you were assisted well and found our product information and guarantees helpful.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. into the store to try knives from three different ranges. The attendant was knowledgeable about the products, able to answer my questions and provided additional information to help me make a decision about which product to buy. I left the store with a set of 8 Elite Aus10 knives. They had a similar design to the Professional X50 contour which I had initially thought i’d buy, but the Aus10’s were heavier and had slightly larger handles which I found more comfortable and were generally more comfortable than the Nihon x50’s. The Nihons looked the best, but I guess i’m just more used to a European blade shape and contours handles. All were lovely knives, but the Aus’s suited me best.

16 de fevereiro de 2026
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

We're happy to hear that you received excellent customer service while exploring our knife ranges. It's great the attendant's knowledge helped you choose the perfect set. We appreciate you sharing your experience and are glad the Elite Aus10 knives suited you best!

Avaliado com 1 de um total de 5 estrelas

Horrible pans

Bought three stainless steel frying pans for £100. When I got home and cooked in them everything stuck to it. I didn’t know they had to be seasoned it wasn’t on the label i too the biggest one back to the shop to try and swop it for something else but I wasn’t allowed refused a swop. I know it was part of a deal so I understand. Please do your research before you buy stainless steel frying pans I wish I had.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da ProCook - Castleford

Resposta da ProCook - Castleford

Thank you for your review, in order for us to look into this further please can you provide the requested details.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais