We chose a new stand mixer, after having our old one for 15 years. Very substantial, not lightweight, so itll nit be dancing on the worktop. Good suction feet too.
Localização
Trocar localizaçãoDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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Veja o que dizem as avaliações
I have 2 local branches of procook One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchas... Ver mais
The store had a great choice of products. The staff were very friendly and approachable. We were greeted as we walked through the door, which is in my mind the first rule of good customer service. We... Ver mais
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, Reino Unido
4,9
Excelente
597 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service …
The store had a great choice of products. The staff were very friendly and approachable. We were greeted as we walked through the door, which is in my mind the first rule of good customer service. We will happily return.
14 de outubro de 2026
The assistant was very helpful and…
The assistant was very helpful and knowledgeable
13 de outubro de 2026
Lovely staff
11 de outubro de 2026
We chose a new stand mixer
We chose a new stand mixer, after having our old one for 15 years.
Very substantial, not lightweight, so itll nit be dancing on the worktop. Good suction feet too.
15 de outubro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Chesterfield
Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that our team provided you with great assistance during your visit.
Brilliant staff in this shop
The service in the chesterfield shop is brilliant. But has yet I've not used my paella pan so I cannot comment on that at this moment.
7 de outubro de 2026
Resposta da ProCook - Chesterfield
Thank you for your feedback. We are happy to hear that our team in Chesterfield provided brilliant service. We hope you enjoy cooking with your new pan.
Sales lady was fantastic very helpful
10 de outubro de 2026
Resposta da ProCook - Chesterfield
We are so pleased to hear that our team member provided fantastic and supportive assistance during your visit. We truly appreciate you taking the time to share your positive feedback!
Lovely staff
2 de outubro de 2026
Staff very helpful and did everything…
Staff very helpful and did everything you could wish for
3 de outubro de 2026
Resposta da ProCook - Chesterfield
We're so pleased to hear that our team provided such attentive and accommodating service. We truly appreciate your positive feedback!
The staff were helpful and friendly.
2 de outubro de 2026
Resposta da ProCook - Chesterfield
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be helpful and friendly.
Because the staff where exceptional …
Because the staff where exceptional even offers to help us to the car with our items will always shop there
2 de outubro de 2026
Resposta da ProCook - Chesterfield
We're so happy to hear that our exceptional staff took such great care of you and offered to help carry your items to your car! We truly appreciate your kind feedback and look forward to welcoming you back again soon.
Really impressed with the Store and…
Really impressed with the Store and products. However, we found the sales person who attended us extremely pushy. We feel this put us off and may do so with other customers. Also, her use of language could be improved, ie instead of saying POUNDS (£s) she seemed to prefer to use QUIDS. (Flippant springs to mind).
30 de setembro de 2026
Resposta da ProCook - Chesterfield
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Tin Opener
We could only find one type of tin opener, so we asked the assistant and she was able to direct us to another one, which we found more suitable.
The assistant was very friendly and helpful.
Thank you.
24 de setembro de 2026
Very helpful and friendly staff in the…
Very helpful and friendly staff in the shop. The stainless steel pans are great. Pleased with my purchase.
22 de setembro de 2026
Been searching for a piece of equipment…
Been searching for a piece of equipment for sometime. The assistant was very helpful and could offer me a number of alternatives.
I’m very grateful that my new kitchen tops will now be protect from hot pans. Thank you!
5 de setembro de 2026
I didn't like the dinner sets I ordered…
I didn't like the dinner sets I ordered but cannot fault the delivery and the return through the store. Staff very helpful in store. I didn't realise I had a store close otherwise I would visited sooner.
31 de agosto de 2026
I have 2 local branches of procook
I have 2 local branches of procook
One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchase the ceramic egg poacher pan.
The lady in the shop was brilliant, think her name was Carmen, should have taken more notice as she had 2 name badges on. If I'm wrong I apologise.!
I have to say that Branch is a lot bigger and has a lot better display than the Designer outlet branch. . The pan looks fantastic, just like my numerous other procook purchase's
31 de agosto de 2026
Avaliação não solicitada
Excellent choice and value
Excellent choice and value. Friendly and knowledgeable staff. I have purchased a number of products from procook and is now the first choice for us every time.
23 de agosto de 2026
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