Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
A empresa respondeu
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... Ver mais
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
19 North Street, PO19 1LB, Chichester, Reino Unido
- 01243 963546
4,9
Excelente
480 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service good product…
Excellent service good product knowledge
Introduced other items very clean well merchandised store
3 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great shop highly recommend
Lovely shop very well laid out and super friendly young staff. No quibble returns and excellent advice with no hard sell.
3 de abril de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our shop lovely, well-laid out, and our staff super friendly.
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Excellent staff, and cookware
Both staff members were very friendly and helpful, able to advise and knew the products in the shop. Great range of cooking equipment for all budgets of quality cookware. Nice to actually have a chance to look and hold what I was looking for, better than Internet shopping.
1 de abril de 2026
I found staff very helpful without…
I found staff very helpful without feeling pushed
31 de março de 2026
Resposta da ProCook - Chichester
We appreciate you sharing that our staff was helpful without being pushy. We are so happy to hear it!
They were very helpful
They were very helpful, knowledgeable and went out of their way to get what we needed would recommend them. The staff was excellent.
30 de março de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were helpful, knowledgeable, and went the extra mile for you.
Resposta da ProCook - Chichester
We appreciate you sharing that our staff was friendly and helpful and that you enjoyed our lovely shop!
Knowledgeable friendly sales assistant
29 de março de 2026
Resposta da ProCook - Chichester
We appreciate you sharing that our sales assistant was friendly and knowledgeable; we are so happy you enjoyed that!
Excellent customer service good product…
Excellent customer service good product knowledge friendly and helpful
24 de março de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our customer service and product knowledge.
Good selection
Good selection, competitive price, in a well layed out shop assisted with by helpful staff.
27 de março de 2026
Thelynny pan is perfect size for our needs…
The pan is perfect size for our needs and a great quality
23 de março de 2026
Resposta da ProCook - Chichester
We're glad you enjoyed your experience with our service and products, especially the retro items. Thank you for your positive feedback!
My first time visiting the store in…
My first time visiting the store in Chichester not planned but bought some coffee mugs. Good quality kitchen things at a good price. Definitely visit again.
25 de março de 2026
Resposta da ProCook - Chichester
We're happy to hear that you found some good quality kitchen things at a good price during your first unplanned visit to our Chichester store. We appreciate your visit and look forward to seeing you again!
Resposta da ProCook - Chichester
We appreciate you sharing that our staff was helpful and friendly, and that you liked our great product; it means a lot to our team!
I love the quality and look.
I love the quality and look of the products and the staff are always friendly and helpful.
20 de março de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this review! We're so happy to hear that you love our products and friendly staff.
Resposta da ProCook - Chichester
We appreciate you letting us know our staff was helpful. We are so happy you received great advice.
I went in to shop in Chichester and the…
I went in to shop in Chichester and the ladies very helpful a very jolly. 10/10
22 de março de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and jolly.
WE made a request for a specific item…
WE made a request for a specific item and it was provided immediately.
18 de março de 2026
Resposta da ProCook - Chichester
We're happy to hear that we could promptly fulfill your specific request. Thank you for your positive feedback and for sharing your experience.
Very helpful sales person
Very helpful sales person, clean store, good choice of goods
14 de março de 2026
Resposta da ProCook - Chichester
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our clean store and helpful staff.
Service was amazing
Service was amazing. They helped me choose a tri ply pan 5 mins before closing shop. Would go there again.
21 de março de 2026
Resposta da ProCook - Chichester
We're glad you enjoyed your experience. We appreciate you taking the time to share your feedback and are happy our team could assist you with your purchase!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.