ProCook - Dalton Park Avaliações 

973
•
O TrustScore é 5 de um total de 5

4,9

Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life

Avaliado com 5 de um total de 5 estrelas

I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... Ver mais


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

973 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(973)

25.412 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Very dissappointing

Staff were very helpful, however the tri-ply stainless pan set I purchased are very dissappointing in terms of cleaning after cooking. Have used the wok twice and it is already stained. Expected far more from what is supposed to be their premium price range. Our previous much cheaper stainless pans needed only the dishwasher to come up gleaming. Having to use a lot of elbow grease and effort to clean this +£400 set. Wouldn't recommend.

15 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Avaliado com 5 de um total de 5 estrelas

Great product excellent quality and…

Great product excellent quality and very helpful staff.

15 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so pleased to hear that you enjoyed our product and found our staff to be very helpful! We truly appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Great choice of products

Great choice of products, very friendly staff . Prices were good, as you get what you pay for.

15 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so happy to hear you appreciated our product selection and found our staff friendly. We're also glad you found our prices to be good!

Avaliado com 5 de um total de 5 estrelas

Prices are good and so is the slow…

Prices are good and so is the slow cooker! Tried it out today….perfect!

15 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so glad you're happy with your slow cooker and found our prices to be good! Thank you for your wonderful feedback.

Avaliado com 5 de um total de 5 estrelas

Dalton Park Great Staff

Staff in Dalton Park are so polite , friendly and just seem good people..Bought..plates .knives . Coffee descaler..bowls...... everything boxed and double bagged......great shop and service

14 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so pleased to hear you had such a positive experience at our Dalton Park store! It's wonderful that you found our staff polite, friendly, and helpful, and that everything was well-packaged. We appreciate your kind words about our shop and service.

Avaliado com 5 de um total de 5 estrelas

Great service

Unfortunately do know know the gentleman’s name but he was as helpful as ever. I often go here and he is always polite and helpful.

6 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so pleased to hear about your consistently positive experiences with our team member. We truly appreciate your kind words and are happy to know they are always polite and helpful!

Avaliado com 5 de um total de 5 estrelas

Lovely things

Lovely things, good quality, great choices, excellent prices and very friendly staff

5 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so glad you enjoyed our lovely things, good quality, great choices, and excellent prices! We're also happy you found our staff very friendly. Thank you for your kind words.

Avaliado com 5 de um total de 5 estrelas

Pro cook Gourmet - a very good buy

Already had the Pro cook Gourmet frying pans set of 3 and they are great. So, bought the Pro cook Gourmet set of 4 saucepans they are also great. I cook a lot and like good kitchenware. Very happy with all of them. Plus, no more Teflon.

27 de julho de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so pleased to hear how much you're enjoying both your ProCook Gourmet frying pans and your new set of saucepans! It's wonderful that they meet your high standards for kitchenware.

Avaliado com 5 de um total de 5 estrelas

Hi I’ve bought the full set of Oslo…

Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.

2 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We appreciate you sharing your experience with the Oslo dinner service. We're concerned to hear about the bowls chipping and understand your frustration. We are glad our staff were helpful.

Avaliado com 5 de um total de 5 estrelas

Salt & Pepper

Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles and functions ... we settled for the rechargeable ones. The Pro Cook items also carry a two year guarantee ...good to know.
Even though it was almost closing time Philip didn't rush the sale... he is a friendly and pleasant person a credit to the company.

5 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're delighted to hear about your positive experience and that our team member provided such helpful advice on our electric salt and pepper grinders. It's wonderful to know you appreciated the selection and the two-year guarantee. We're especially pleased that you felt unhurried and well-assisted, even near closing time.

Avaliado com 5 de um total de 5 estrelas

Pleasant experience

Precook stocked exactly what I wanted. As the sale was on I got it at a very good price. Staff were very helpful and friendly.

4 de agosto de 2026
logotipo da ProCook - Dalton Park

Resposta da ProCook - Dalton Park

We're so pleased to hear you found exactly what you wanted and at a very good price during our sale! It's wonderful that our staff were so helpful and friendly.

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