Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Ver mais
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Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Ver mais
Great sharp knives and other small kitchen utensils- all very reasonably priced - especially in the 3 for 2 sale.
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Reino Unido
- 01323 385786
4,9
Excelente
241 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly people who know their onions…
Friendly people who know their onions and don’t push and let me make my choice and help when I ask for it.
27 de junho de 2026
Staff are polite and knowledgeable…
Staff are polite and knowledgeable about their products. They offer advice if you need it and recommend products. Just ask them. Jo the manager is very approachable
26 de junho de 2026
The staff member was very knowledgeable…
The staff member was very knowledgeable of the product.
He also checked available products and left us to decide what we wanted to do and wasn't pushy which we linked
23 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Another great purchase
I bought a set of plates, side plates and two oil sets. So pleased. Another superb purchase from Pro Cook.
22 de junho de 2026
Resposta da ProCook - Eastbourne
We are so pleased to hear you are happy with your plates and oil sets. Thank you for sharing your positive experience with us.
very good products
it is the quality of your products that encouraged us to purchase 2 items and the staff and service was impeccable.
18 de junho de 2026
Resposta da ProCook - Eastbourne
We're so happy you enjoyed our product quality and found our staff and service impeccable! We appreciate your kind words.
Excellent experience
Easy to find what I wanted and good choice of excellent quality products plus very pleasant service
19 de junho de 2026
Resposta da ProCook - Eastbourne
We're so happy you easily found what you wanted and enjoyed our excellent quality products and pleasant service!
Extremely nice and helpful staff
Extremely nice and helpful staff. Stock of what I needed and good quality pans.
14 de junho de 2026
Resposta da ProCook - Eastbourne
We're so glad you found our staff nice and helpful, and our pans good quality! Thank you for your kind words.
Attractive store
Attractive store, easy to find products. Helpful and friendly customer service.
18 de junho de 2026
Resposta da ProCook - Eastbourne
We're so glad you enjoyed our store, product selection, and friendly customer service! Thank you.
I phoned in advance to check stock
I phoned in advance to check stock. My call was dealt with promptly and efficiently. When I called into the store the item I wanted had been put to one side and was ready for me to purchase. A very pleasant shopping experience.
13 de junho de 2026
Resposta da ProCook - Eastbourne
We're so glad to hear you had such a pleasant shopping experience with us! Thank you for sharing your positive feedback; we truly appreciate it.
The service excellent
The service excellent. The teapot is beautiful and great quality. It was a gift for my sister, and she truly loved it.
6 de junho de 2026
Found the item I was looking for
Found the item I was looking for. Assistant was very helpful
29 de maio de 2026
Great products and very helpful staff
10 de junho de 2026
Informative and helpful when choosing…
Informative and helpful when choosing new equipment for my kitchen
18 de maio de 2026
Good professional advice in the shop…
Good professional advice in the shop from the manager
8 de junho de 2026
Visited the Eastbourne shop …
Visited the Eastbourne shop for some new knives. Very helpful lady who showed me several sets and tried them out too. Very pleased with my purchase.
5 de junho de 2026
Returned today to purchase a couple of…
Returned today to purchase a couple of extra pans to add to my set I only bought yesterday. The team in Eastbourne were so helpful and friendly. The triply stainless pans are so good. The quality is so good and after using many different pans these are hands down the best iv ever used on my induction hob. Fantastic cookware great service and look forward to returning to add to my collection.
4 de junho de 2026
Great service
9 de abril de 2026
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