ProCook - Evesham Avaliações 

1.088
O TrustScore é 5 de um total de 5

4,9

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.088)

24.601 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pro cook knives purchase

The assistant was very helpful and showed us a variety of knives so we could determine which was most suitable for our needs.

1 de fevereiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We appreciate you sharing your experience. We're so glad the assistant was helpful and showed you a variety of knives to determine what was suitable.

Avaliado com 5 de um total de 5 estrelas

Customer service and product knowledge…

Customer service and product knowledge best by none.

30 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and value your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent

Informed, helpful, friendly staff helped me to find exactly what I wanted quickly and efficiently. Excellent service and great quality products.

30 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We're so happy to hear that our informed, helpful, and friendly staff helped you find exactly what you wanted quickly and efficiently! We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

The shop was well laid out with plenty…

The shop was well laid out with plenty of choice and all on display. The quality of the items was excellent with a wide variety of items. Almost everything you would need in one shop, and a few you wouldn't have thought of.

23 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We're delighted you found our shop well-organized with a great selection. It's wonderful to know you appreciated the quality and variety of our items. We appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

I visit the Evesham store regularly…

I visit the Evesham store regularly always have excellent customer service and lively chat. The whole team there are excellent and knowledgeable on there products

30 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We're so happy to hear you consistently receive excellent customer service and enjoy lively chats at our Evesham store. We appreciate your positive feedback regarding our team's knowledge!

Avaliado com 5 de um total de 5 estrelas

I received excellent service in your…

I received excellent service in your shop, along with informative advice on your products.

25 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent service and informative advice in our shop.

Avaliado com 5 de um total de 5 estrelas

Love this store

Love this store. Had noticed dinner service in Birmingham Bullring last week and on a day out to Evesham saw it again and decided to go ahead and purchase.
Staff are absolutely brilliant I was shown many other items in the same range. Will be back. 🩷

26 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We're so glad you love our store! It's wonderful you found the dinner service you had been looking at and decided to purchase it. We appreciate you mentioning our brilliant staff and hope you enjoy your new items!

Avaliado com 1 de um total de 5 estrelas

Poor quality product

Bought this cafetière as a gift in September, the glass became cracked on the inside in December so I returned to store with the receipt and they kindly replaced the glass free of charge. Less than a month later when using the cafetière by pushing the lid down, the glass completely cracked and a piece broke off. When I attempted to return to the store again, I was told they would not be able to replace as, in their words, I have broken it. I explained that obviously I am aware it is broken, however it was during regular use that it became broken, but they would not replace. Product clearly isn’t fit for purpose and staff were unhelpful.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

Thank you for your review, in order for us to look into this further please can you provide the requested details.

Avaliado com 3 de um total de 5 estrelas

Too many review requests!

good cook shop but every time you buy something you get bombarded by review requests... then reminders when you ignore them. Can you imagine getting 2 emails to review your eggs every time you go to Tesco. It makes me want to buy my wooden spoons elsewhere

19 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We appreciate your feedback. We're sorry our review requests are too frequent. We value your business and will review our email policy to improve your experience. Thanks for bringing this to our attention.

Avaliado com 4 de um total de 5 estrelas

Well laid out store

Well laid out store, the items I was looking for were easily found, staff very helpful

21 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well laid out and our staff helpful.

Avaliado com 5 de um total de 5 estrelas

Very helpful in store

Very helpful in store and gave advice about the product I purchased.

21 de janeiro de 2026
logotipo da ProCook - Evesham

Resposta da ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that our in store assistance was helpful to you.

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