Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
Localização
Trocar localizaçãoUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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Veja o que dizem as avaliações
First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... Ver mais
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, Reino Unido
4,9
Excelente
806 avaliações
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Look looking for item that make life…
Look looking for item that make life easier, this was purchased
16 de junho de 2026
Staff are friendly and helpful
Staff are friendly and helpful. Love ProCook products. Easy to use and keep clean and reliable
6 de junho de 2026
Very helpful retail assistant
Very helpful retail assistant, showed us various options whilst we were unsure of which set of knives we should purchase. As elderly customers(84 & 78) with varying arthritic problems with our hands she allowed us to handle the knives to ensure that we could both manage to use them . We are very pleased with our purchase & wouldn't hesitate to return to Pro Cook if we are in need of any further kitchen gadget s to make our life easier knowing that your staff are so helpful
9 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Fleetwood
We appreciate your kind words about our helpful staff and great service.
When I got home one of the pack of 4…
When I got home one of the pack of 4 melamine plates was broken. We were out for a day trip an hour from home so too far to return the plate
7 de junho de 2026
Resposta da ProCook - Fleetwood
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Nice and helpful staff
8 de junho de 2026
The staff in the Fleetwood shop are…
The staff in the Fleetwood shop are lovely, very welcoming and helpful. Everything I have bought from here is of excellent quality and it is very rare to go in without buying something even if I didnt need anything!
10 de junho de 2026
Great service
6 de junho de 2026
Excellent staff and product range
On both occasions visiting the store staff were helpful and knowledgeable about the products we purchased , hence the second visit : ) .
9 de junho de 2026
Good service pleasant staff
8 de junho de 2026
Well stocked shop
Well stocked shop. High quality goods.
Prices competitive. Staff very helpful.
7 de junho de 2026
Good products and very helpful staff
3 de junho de 2026
Very helpful staff
Very helpful staff, quality products and options to suit your budget
28 de maio de 2026
Good selection of items and extremely…
Good selection of items and extremely helpful staff
1 de junho de 2026
Resposta da ProCook - Fleetwood
We're glad you enjoyed our items and found our staff helpful!
Resposta da ProCook - Fleetwood
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The lovely sales assistant was really…
The lovely sales assistant was really helpful and friendly. She helped me by carrying the bulky box to the car park. I will definitely recommend
29 de maio de 2026
Resposta da ProCook - Fleetwood
We're so happy to hear our sales assistant was helpful and friendly, even assisting you with your purchase! We appreciate your recommendation.
Resposta da ProCook - Fleetwood
We're happy our staff was helpful.
Nice friendly store woth helpful staff
25 de maio de 2026
Resposta da ProCook - Fleetwood
We're glad you enjoyed our store and helpful staff.
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