We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Ver mais
Localização
Trocar localizaçãoUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
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Veja o que dizem as avaliações
Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Ver mais
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Ver mais
A empresa respondeu
This is my second purchase from ProCook. Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill. Still utterly delighted with the Blue St... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Reino Unido
4,8
Excelente
877 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with service and product
Went into the Gloucester shop on Saturday asked a few questions about their healthy grill was happy with the answers. Ordered it and it was delivered on Sunday.
Only negative is lack of a cookbook. Would be great if ProCook brought one out
29 de março de 2026
Purchased items for use in general.in…
Purchased items for use in general.in use for kitchen some of it I/we tried was useful.
4 de abril de 2026
Excellent customer care and advice…
Excellent customer care and advice about offers that were on at the time.
4 de abril de 2026
Very helpful and had everything we…
Very helpful and had everything we wanted and reasonably priced.
4 de abril de 2026
Staff are very friendly and helpful.
Staff are very friendly and helpful.
Quality products at very reasonable price
4 de abril de 2026
Great experience at Pro Cook in…
Great experience at Pro Cook in Gloucester! The staff are friendly, helpful, and really know their products. The quality of the cookware is excellent—definitely a go-to spot for anyone who loves cooking. Highly recommended!
4 de abril de 2026
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No qualms replacements
Having previously taken cooking pans back to the store and received great service and replacements, we realised that we were having a similar problem with 2 of the replacements (after several years of using them). The staff had no qualms in giving us equivalent replacements and even suggested that we bring in our other pans for them to inspect and replace if appropriate. We did this and they replaced another 2 large pans. They were friendly and professional. I would strongly recommend them.
30 de março de 2026
Avaliação não solicitada
Resposta da ProCook - Gloucester
We appreciate your positive feedback! We're happy to hear that you received great service and replacements, and that our staff were friendly and professional in assisting you with your pans. We're glad you recommend us.
Resposta da ProCook - Gloucester
We appreciate your positive feedback on our lovely items and clean, well-displayed goods; we are so happy you were pleased!
Resposta da ProCook - Gloucester
We appreciate you letting us know our assistant was helpful and not pushy; it means a lot to our team.
Seen what I wanted easy to find the…
Seen what I wanted easy to find the display items, sales staff were polite and very helpful.
29 de março de 2026
Resposta da ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found what you wanted and liked our helpful staff.
We enjoy the shop & the staff are…
We enjoy the shop & the staff are friendly and helpful.
29 de março de 2026
Procook knife set
Service was perfect,on time and very fast. Packaging was excellent with no chance of damage. As for the knives,well they are truly amazing, fabulous craftsmanship and extremely sharp. The storage block looks beautiful in the kitchen and keeps the knives safe
17 de março de 2026
Resposta da ProCook - Gloucester
We're happy to hear that you received perfect, fast, and on-time service! It's great to know the packaging prevented damage and that you find the knives amazing, crafted beautifully, and extremely sharp. We appreciate your feedback on the storage block!
Fabulous shop!
What a great shop, I managed to buy an all singing and dancing top of the range pressure cooker. I also had to choose from 9 woks and chose the first that I saw and it had 20%off! Nice and heavy, bought a few gadgets too.
I was served by Karen who really knew her stuff and bless her helped me carry it to the car, exemplary member of staff.
21 de março de 2026
Avaliação não solicitada
Resposta da ProCook - Gloucester
We're glad you enjoyed your shopping experience and found what you were looking for! We appreciate your positive comments regarding our selection and service. We are happy to hear that a member of our team provided exemplary assistance. Thank you for your feedback!
The staff are always so friendly and…
The staff are always so friendly and helpful. Their product knowledge is great.
21 de março de 2026
Resposta da ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our friendly staff and product knowledge.
Stainless Baking Trays WARP!!!
Stainless Steel Baking Tray Set warps!!!! Dont buy! On the first use it warped when simply cooking some chips. The packaging states "Anti-warp edging" and such is false marketing as I bought them for this purpose. If you cant meet it dont put it on the packaging and mislead people. I wont be buying trays from procook again. Order OWW21933985
2 de março de 2026
Avaliação não solicitada
Resposta da ProCook - Gloucester
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Resposta da ProCook - Gloucester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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