Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Veja o que dizem as avaliações
As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... Ver mais
A empresa respondeu
Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful staff clean and tidy shop great…
Helpful staff clean and tidy shop great range of goods . Very happy with my purchases
29 de setembro de 2026
Excellent service
25 de setembro de 2026
Very Good
A well stocked store with friendly approachable staff. Good value for money too.
28 de setembro de 2026
First Rate shop and staff
The staff were extremely helpful and knowledgeable about all the products I enquired about and I was very satisfied with my purchase.
23 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The Assistants were so helpful gave us…
The Assistants were so helpful gave us an honest description of your products and did not try to sell us products that were not suitable for our requirements
23 de setembro de 2026
Resposta da ProCook - Gretna
We're so pleased to hear that our assistants were helpful and provided an honest description of our products! It's wonderful that they didn't try to sell you items that weren't suitable for your needs.
Resposta da ProCook - Gretna
We are so pleased to hear that our staff was a great help to you. Your kind words mean a lot to us.
My visit was very brief but the staff…
My visit was very brief but the staff were very approachable and friendly
26 de setembro de 2026
Shop assistant very knowledgable and…
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread. It both fits a slice of bread and toasts evenly on both sides.
12 de setembro de 2026
Helpful,friendly and patient staff.
Helpful,friendly and patient staff.
Left the store confident that I’d got what I wanted at a reasonable price.
18 de setembro de 2026
Lovely welcoming team
Lovely welcoming team, fast support and checkout. Thank you Team Gretna Gateway!
17 de setembro de 2026
Friendly welcoming staff
Friendly welcoming staff, very helpful, lovely shopping experience
17 de setembro de 2026
Excellent service and very helpful…
Excellent service and very helpful staff I love using pro cook equipment
16 de setembro de 2026
Staff pleasant and helpful
Staff pleasant and helpful. Didn't feel pressured when looking around and when I spotted what I wanted the staff were knowledgeable about items.
14 de setembro de 2026
Staff were very knowledgeable about the…
Staff were very knowledgeable about the products.
14 de setembro de 2026
Got to try out the knife before…
Got to try out the knife before committing to buying, staff very friendly and helpful and very good quality knife for price.
5 de setembro de 2026
Highly recommended.
Helpful staff. Great prices in the sale. Great quality products.
10 de setembro de 2026
Brilliant products and great staff
5 de setembro de 2026
Whether purchasing in store or online…
Whether purchasing in store or online great service.
Excellent products
Quick delivery
31 de agosto de 2026
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