Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
Localização
Trocar localizaçãoUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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Veja o que dizem as avaliações
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Ver mais
A empresa respondeu
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Ver mais
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Reino Unido
4,8
Excelente
825 avaliações
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Always a good experience!
Always have a good experience in this store, I’ve been in the shop 3 times now. Getting ready to move out. Twice Kimberly has been absolutely excellent, great advice, not too pushy to upsell, helps with exactly what I need. Actually, it’s one of the only stores I don’t get swamped on the second I walk in the store. It’s nice to walk around the store and then ask if I need any help. Pro cook is a more expensive shop, but the experience makes it worth spending the extra money! Thanks to the Pro cook staff!
14 de junho de 2026
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Lakeside
We appreciate your kind words.
First class service.
7 de junho de 2026
Purchase a saucepan
The lady who served us was very helpful. She showed us a range of cookware which we may be interested in and suggested saucepans which we may like to purchase.
3 de junho de 2026
shop assistant was very helpful
6 de junho de 2026
although the shop was busy the member…
although the shop was busy the member of staff we dealt with made the effort to check available stock in the store room and was very helpful and friendly.
6 de junho de 2026
The Assistants were very helpful.
The Assistants were very helpful in what I was looking fore
1 de junho de 2026
Resposta da ProCook - Lakeside
We're glad our assistants were helpful in finding what you needed. We appreciate your feedback!
Great service
The assistant was very helpful and friendly and able to advise us on the product we were looking for.
31 de maio de 2026
Resposta da ProCook - Lakeside
We're so glad our team was helpful and friendly, providing excellent advice on your product search. Thank you for your kind words!
Great customer service.
28 de maio de 2026
Resposta da ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Lakeside
We're glad you liked the color! We appreciate your positive feedback.
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