ProCook - Lakeside Avaliações 

I've just bought a beautiful set of knives from your Thurrock Lakeside branch, although I love the knives, without doubt the best thing about my purchase was the staff member who served me, she was so helpful, I wanted to feel the knives and try them out, she really couldn't have been more obliging, her product knowledge was also 1st class, I'm actually planning a 2nd visit purely based on todays experience.
Although in the modern world online shopping is convenient, todays store visit proved that in-store shopping is still king.
(I really feel the staff member needs recognition)

The staff were super helpful and friendly and the range of products was fantastic

The staff at this store are friendly ,informative and nothing was too much trouble. They are an asset and a credit to the ProCook name.

The assistant who served us was really polite and friendly and knowledgable about the products we purchased including guarantees etc. A nice young lad an asset to your business

Very straightforward order it arrives quickly and always well packaged. And all very good quality

Found the same item for half the price in 2 other retailers same day. Item ok and staff polite

First thing which I like is customer service is very good they explain everything nicely which I appreciate. Stainless steel quality is very good.

Great choices of stock and very helpful staff

The staff were very helpful and friendly. They were also knowledgeable regarding our specific purchase.

Good service, gave me exactly what i asked for. Quick and easy

It was ok. Didn’t have what I wanted

Very friendly and helpful staff.
I ordered an item which came the next day the staff called me and left a message to say it was in store, very easy to do this.

The person we saw in store was really helpful

I always go to the lakeside branch,
The staff are very helpful and friendly.
And the products are amazing!

First time visiting this store, and the staff was really helpful and polite. The products are really good too! Brought some new kitchen knives and would defo return to buy again.

I couldn't work out why the shop assistant insisted on my email address, to register the receipt, as she put it. I really did not want follow up emails from your company.

The customer service was excellent, the assistant at lakeside explained the benefits of the cookware I was after and this helped me make an informed choice. Very pleased with my purchase!

Lady that served us at Lakeside was very friendly and informative

Service was excellent