In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Ver mais
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
A empresa respondeu
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Reino Unido
- 0114550 0341
4,9
Excelente
213 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Knowlegable advice
Was approached by a lovely young lady who was very knowlegeable was able to give me good advice
23 de setembro de 2026
Great customer service
Great customer service. Helped me to find food probe and explained its function clearly.
15 de setembro de 2026
Staff are well versed in what they are…
Staff are well versed in what they are selling.
21 de setembro de 2026
Nice Service
We were happily served by staff who knew about the product. We are really happy with our cast iron casserole. Cooks lovely and just right for our needs.
16 de setembro de 2026
The staff is very helpful
16 de setembro de 2026
Very helpful staff and an excellent…
Very helpful staff and an excellent product
15 de setembro de 2026
Great quality and service.
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great.
Love that each piece of the dinner service is individual.
The home delivery took longer than expected but they did keep me informed and thankfully I wasn’t in a rush for them.
8 de setembro de 2026
All the assistants were helpful
All the assistants were helpful. Very happy and smiling. Helped me with my purchase.
17 de setembro de 2026
The girl in the store at Meadowhall was…
The girl in the store at Meadowhall was super helpful and friendly
11 de setembro de 2026
Helpful informative staff.
Helpful informative staff.
Also helped with how to take my purchases to the car!!
14 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Staff so helpful and really know about…
Staff so helpful and really know about the products.
13 de setembro de 2026
Resposta da ProCook - Meadowhall
We're so pleased to hear that you found our staff helpful and knowledgeable about our products! Thank you for your wonderful feedback.
Got my hands on what I wanted straight…
Got my hands on what I wanted straight away. Would use Procook again.
6 de setembro de 2026
Went into the Meadowhall store today…
Went into the Meadowhall store today and the young lady in there could not have been more helpful , she went above and beyond her role , her name was Kiera
6 de setembro de 2026
Avaliação não solicitada
Very good customer service in shop
Very good customer service in shop. Products have been great so far.
31 de agosto de 2026
Nice helpful staff
4 de setembro de 2026
Could not fault the service
Could not fault the service. The assistant took time to find out what I needed and matched it with suitable items.
2 de setembro de 2026
The service was fantastic
The service was fantastic. Staff asked if I needed help with anything. Helped showing me how something worked. Extremely friendly and helpful without being at all pushy. Would definitely recommend. There was a great selection of kitchen ware and easy to find everything I needed.
10/10
31 de agosto de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.