Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... Ver mais
Localização
Trocar localizaçãoUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
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Veja o que dizem as avaliações
Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... Ver mais
A empresa respondeu
So great to have friendly, knowledgeable staff with no pressure. Superb products. My wife has introduced me to your store, it will not be my last visit!!
Was well impressed by ProCook having exactly what I needed - glass straws. Then to be surprised by offer to buy 3 items in that section, including the straws (they alone were £5) for £10. Will be vi... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Reino Unido
- 01908 027708
4,8
Excelente
633 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service..
Excellent customer service... Helpful knowledgeable lady
5 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The products are of a high quality and…
The products are of a high quality and the staff are very friendly and helpful , cheerful, polite
2 de julho de 2026
Resposta da ProCook - Milton Keynes
We're so glad you found our products to be of high quality and our staff friendly, helpful, cheerful, and polite! Thank you for your kind words.
Resposta da ProCook - Milton Keynes
We're so glad you received a friendly welcome and helpful assistance during your visit to our store! We appreciate your kind words.
Lovely range of products
Lovely range of products
Staff really polite and helpful
3 de julho de 2026
Resposta da ProCook - Milton Keynes
We're so glad you enjoyed our range of products and found our staff polite and helpful! Thank you for your kind words.
Warm welcome in the shop from staff but…
Warm welcome in the shop from staff but no hard selling or harrassment. Shop extremely clean and tidy and prices clearly displayed. Full range of products available.
3 de julho de 2026
Resposta da ProCook - Milton Keynes
We're so pleased to hear you received a warm welcome without any pressure. It's wonderful that you found our shop clean, tidy, and our prices clearly displayed, with a full range of products available.
Great customer care.
Great customer care.. Very friendly and explanations on products..
13 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so glad you enjoyed our customer care and found our team friendly and helpful with product explanations! Thank you for your kind words.
Great customer service
Great customer service. Even had a cuppa tea and a slice of cake while I made a decision on which knife set to buy for a new kitchen!!!
22 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so glad you enjoyed your visit and found our customer service great! We hope you love your new knife set.
Great shop with lots of great kitchen…
Great shop with lots of great kitchen equipment. I am very pleased with my ice cube tray. I would recommend this shop.
18 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so happy you enjoyed our shop and found great kitchen equipment! We're glad you're pleased with your ice cube tray.
Resposta da ProCook - Milton Keynes
We're so glad you enjoy shopping! Thank you for your kind words.
Missing pieces
I purchased a cutlery set and when I got it home, the spoons were missing. I don’t live near the shop so I’ve tried to make contact with head office and the store and no one will call me back. It’s very frustrating.
14 de junho de 2026
Resposta da ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely and very helpful staff
The staff was very friendly and helpful. Service provided was at the top level. Will surely go back there in a future.
13 de junho de 2026
I got what I wanted and the staff very…
I got what I wanted and the staff very pleasant and cheerful
16 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so glad you found what you wanted and our staff was pleasant! Thank you.
I love your cooking products and staff…
I love your cooking products and staff is very friendly.
11 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so happy you love our cooking products and found our staff friendly.
The staff are friendly and the young …
The staff are friendly and the young man who served us was every polite at all times thanks
10 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so happy you found our staff friendly and polite! We appreciate your kind words and thank you for sharing.
We had a problem we a product we got 3…
We had a problem we a product we got 3 years ago , they found order old order and just replaced the goods , thats good service and why we buy from them always. The staff was very helpful
14 de junho de 2026
Resposta da ProCook - Milton Keynes
We're so glad we could help with your product issue, even after three years! We truly appreciate your continued loyalty and kind words about our service.
We had an excellent experience at pr…
We had an excellent experience at pr cook. As always ! We headed to pro cook to replace a dinner set we had bought some years before. We found one we liked and due to disability couldn’t lift it so needed a lighter set. The staff helped us find one and couldn’t have been more accommodating. As a result they helped us solve all our kitchen needs and went above and beyond in assisting us to make sure everything was accessible for us. We always return to pro cook for excellent customer services and products they never fail to disappoint.
14 de junho de 2026
Little teapot
Fantastic shop, my idea of Heaven!! Very helpful staff and I bought just what I had been looking for for weeks
13 de junho de 2026
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