Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Localização
Trocar localizaçãoNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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Veja o que dizem as avaliações
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... Ver mais
A empresa respondeu
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... Ver mais
A empresa respondeu
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, Reino Unido
4,9
Excelente
550 avaliações
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Beautiful shop
Beautiful shop, stunning displays and very knowledgeable and helpful staff.
Bought some lovely knives but not used yet so cannot comment on them yet.
21 de agosto de 2026
Norwich shopping
We found just what we wanted in this well presented shop. Friendly staff. Will use again.
19 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Knowledgeable and helpful staff
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to suit.
At no time was it felt to be a pushy sales patter.
16 de agosto de 2026
Resposta da ProCook - Norwich
We're so pleased to hear that our team was knowledgeable and took the time to explain the differences in our product range. It's wonderful that they recommended items suited to your cooking style without being pushy.
I always manage to find what I'm…
I always manage to find what I'm looking for. The staff are always friendly and helpful. The products are of good quality and not overpriced.
7 de agosto de 2026
Resposta da ProCook - Norwich
We're so pleased to hear you consistently find what you're looking for! It's wonderful that our staff are always friendly and helpful, and that you find our products to be of good quality and fairly priced.
Great range of products and well…
Great range of products and well priced… staff were very helpful and shipping was a good experience 🤩
11 de agosto de 2026
Resposta da ProCook - Norwich
We're so happy you enjoyed our range of products and found them well-priced! We're also glad our staff were very helpful and that your shipping experience was good. Thank you for your kind words!
Lady in shop in Norwich Chapelfield…
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
31 de julho de 2026
Resposta da ProCook - Norwich
We're so pleased to hear you had such a good experience at our Norwich Chapelfield store! It's wonderful that our team was helpful and allowed you to try the knives to find the perfect feel. We're delighted you're happy with your new knives!
staff were pleasant and helpful.
3 de agosto de 2026
Pro cook is a staple in my kitchen
I always go to pro cook for my kitchen supplies, the staff are always friendly and offer advice when choosing between products and the products are always good quality
26 de julho de 2026
The person who served me was…
The person who served me was friendly,polite, and knowledgeable.
Products from precook are of very good quality.
18 de julho de 2026
Good quality
23 de julho de 2026
I purchased several items from the…
I purchased several items from the Norwich store including a set of saucepans the staff were very helpful and knowledgeable and the young lady who helped me made it a very pleasurable experience
18 de julho de 2026
Pro Cook products are great quality
Pro Cook products are of great quality. I've just been to our local store to purchase some new knives to replace previous bought 25years ago😀. We still use non stick saucepans after 20 years. I'm sure products I've bought today will last equally long. Storage, kitchen equipment and smaller items great quality. I never shop anywhere else
18 de julho de 2026
Very good choice of items in a few…
Very good choice of items in a few different price ranges , very helpful and friendly staff
20 de julho de 2026
Lovely shop
Great selection of good quality products. Staff are polite and helpful.
18 de julho de 2026
Defective kettle
The kettle I bought was defective as the water level gauge has permanent condensation in it. When I brought it into a store I was told the kettle was absolutely fine and that there was nothing wrong with it. It was obviously not and when I explained this was a design fault and no kettle I have ever had or anyone else ever expects should have condensation in the water level gauge I was shut down and no refund or alternative was offered. I left the useless defective thing in the shop and will never shop at ProCook again.
9 de julho de 2026
Avaliação não solicitada
Resposta da ProCook - Norwich
Trustpilot
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.
Helpful shop assistant
Helpful shop assistant, item I wanted available straight away.
2 de julho de 2026
Resposta da ProCook - Norwich
We're so glad you found our shop assistant helpful and that the item you wanted was readily available. We appreciate your kind feedback!
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