Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Ver mais
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Veja o que dizem as avaliações
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Ver mais
A empresa respondeu
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Ver mais
A empresa respondeu
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledg... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 33, The Oracle, RG1 2AH, Reading, England, Reino Unido
- 0118 370 2088
4,8
Excelente
217 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent advice in store
Excellent advice in store
Lots of stock to compare and contrast
21 de agosto de 2025
Great service and product
Great service and product. Very helpful friendly staff.
19 de agosto de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Reading
We're glad you found our Reading branch staff helpful. Thank you for your positive feedback; we appreciate it greatly.
All team members were really helpful…
All team members were really helpful and friendly
31 de julho de 2025
Resposta da ProCook - Reading
We're glad you found our team members helpful and friendly! Thank you for your positive feedback; we appreciate your time.
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Reading
We appreciate your positive feedback! We are so happy you found our shop lovely and our staff kind and helpful.
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely store with some amazing…
Lovely store with some amazing products. Very happy with my purchase. Staff very helpful and friendly. A good service thank you.
30 de julho de 2025
Resposta da ProCook - Reading
We're so glad you found our store lovely with amazing products! We appreciate your positive feedback regarding our helpful and friendly staff and that you were happy with our service.
well attended to.
Good to see a new shop in the area. Hope things go well. Nice looking stock .assistance was nicely attended to. not bad prices too. Will give another go for sure.
29 de julho de 2025
Resposta da ProCook - Reading
We appreciate you visiting our new shop and your positive feedback! We're happy you liked our stock and assistance, and found our prices reasonable. We look forward to your next visit!
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Reading
We appreciate you sharing that our staff was lovely, and you enjoyed our great stuff! We are so happy to hear it, and we thank you for recommending us.
Excellent customer service and great…
Excellent customer service and great products at really good prices
9 de julho de 2025
Resposta da ProCook - Reading
We appreciate your positive feedback! We're so glad you were satisfied with our excellent customer service and great products at really good prices.
Resposta da ProCook - Reading
We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.
Resposta da ProCook - Reading
We appreciate you sharing that our staff was helpful! We are so glad to hear it.
I’m happy with the purchase
I’m happy with the purchase, the only thing i faced since buying my frying pan is that sometimes egg got stuck on top, which i was expecting to be non stick every time
Otherwise all good
13 de julho de 2025
Resposta da ProCook - Reading
We're happy you're pleased with your purchase! We appreciate your feedback regarding the eggs sometimes sticking. We'll consider this as we continue to improve our frying pan's non-stick performance. Thanks again!
The cookware I bought are excellent and…
The cookware I bought are excellent and of very good quality.
The attention was great
12 de julho de 2025
Resposta da ProCook - Reading
We're happy to hear that you find the cookware excellent and of very good quality! We appreciate you noting the great attention you received.
Quality products at great prices
Quality products at great prices! Customer service amazing too.
13 de julho de 2025
Resposta da ProCook - Reading
We appreciate your positive feedback! We're so glad you were satisfied with our quality products, great prices, and amazing customer service.
The staff (I think it was Alexandra)…
The staff (I think it was Alexandra) were super helpful. Thanks
12 de julho de 2025
Resposta da ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was super helpful to you during your visit.
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