Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Ver mais
Localização
Trocar localizaçãoUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Veja o que dizem as avaliações
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Ver mais
A empresa respondeu
The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.
A empresa respondeu
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
857 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Glasses
Good layout of the store the staff were very helpful and I made my purchase. Will go back when I need more home items.
21 de julho de 2026
Good produce at reduced price during…
Good produce at reduced price during sales. Staff helpful.
25 de julho de 2026
First class service with knowledgable…
First class service with knowledgable advice on product and help choosing correct product . Well done 👍
17 de julho de 2026
Staff very informative.
20 de julho de 2026
Always friendly and helpful staff
Always friendly and helpful staff, makes shopping a pleasure
15 de julho de 2026
As I walked in I was able to look…
As I walked in I was able to look around at my leaser and pick up a few items to buy . Then I approached by member off staff who was very helpful and I came out very satisfied 👍😋
12 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent customer service
The lady who served me was approachable, helpful and knowledgeable about the products in the shop. She took care wrapping the items I bought which showed me she cares about her customers and about the products.
7 de julho de 2026
Resposta da ProCook - Spalding
We're so pleased to hear about your positive experience with our team member! It's wonderful that she was approachable, helpful, and knowledgeable, and that her care in wrapping your items stood out to you.
Resposta da ProCook - Spalding
We appreciate your kind words about our staff. We are so glad to hear you had a pleasant experience with us.
Resposta da ProCook - Spalding
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Resposta da ProCook - Spalding
We appreciate your feedback regarding the coffee pot's pricing. We are always reviewing our product offerings and their value.
Wide choice of products
Wide choice of products, reasonably priced, friendly staff, clean and tidy shop.
5 de julho de 2026
Resposta da ProCook - Spalding
We're so happy you enjoyed our wide choice of products, reasonable prices, and found our staff friendly! We're also glad you found our shop clean and tidy. Thank you for your kind words.
I knew what I wanted and explained to…
I knew what I wanted and explained to the lady she went to the shelf got it recommend the item I paid and left, wished all my shopping was so easy.
30 de junho de 2026
Resposta da ProCook - Spalding
We're so happy to hear your shopping experience was easy and efficient! We appreciate you taking the time to share your positive feedback with us.
Excellent knowledge and impartial…
Excellent knowledge and impartial guidance on the products. We were given the information we needed and provided with the options to fulfill them needs. We were then left alone to decide which purchase we wanted
29 de junho de 2026
Resposta da ProCook - Spalding
We're so pleased to hear that you received excellent guidance and all the information you needed to make your decision. It's wonderful that you felt empowered to choose the perfect purchase for your needs.
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