Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver mais
Localização
Trocar localizaçãoUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver mais
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver mais
A empresa respondeu
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
953 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
outstanding
always go to this shop, good products and good prices, staff always helpful and on the ball
29 de agosto de 2026
Fantastic shop
Fantastic shop, everything you need for your kitchen. Staff very friendly and helpful.fa
27 de agosto de 2026
A very pleasant experience
A very pleasant experience, nothing is too much trouble for the assistants, great products at great prices
27 de agosto de 2026
Great
Our sales advisor was fast, friendly and efficient, the knife I bought was good value in the sale and I’m very happy with it.
21 de agosto de 2026
Excellent service and great product…
Excellent service and great product knowledge
20 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Spalding
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very friendly polite staff knowledgable…
Very friendly polite staff knowledgable about the product I bought
22 de agosto de 2026
Excellent products, excellent customer service …
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running)
The products are perfect for me and I am extremely pleased with them.
20 de agosto de 2026
The sales assistant was really helpful.
20 de agosto de 2026
Best results
We have tried similar products but this one is by far the best one for results
20 de agosto de 2026
I have NEVER ordered anything from your…
I have NEVER ordered anything from your company
19 de agosto de 2026
Resposta da ProCook - Spalding
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store and they shall be in touch.
Lovely staff, great service.
The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.
13 de agosto de 2026
Resposta da ProCook - Spalding
We're so happy to hear our staff were lovely and took care in bagging your items! It's wonderful that they created a nice atmosphere and that you appreciated our great range of products and decent prices.
Resposta da ProCook - Spalding
We're so glad to hear that you had a nice shopping experience and found our staff polite and helpful. We truly appreciate your kind feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.