Visited ProCook at Teesside today and bought a few items. The store is beautifully laid out, well stocked, and the staff were so friendly and helpful. Such a shame it’s closing down—I will really miss... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
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Veja o que dizem as avaliações
Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Ver mais
A empresa respondeu
Great service and range of quality products. Staff were super helpful and discretely attentive. Knives are great quality and fantastic discount and guarantee.
A empresa respondeu
The staff at the Teesside Park shop were very helpful in both the advice they gave and pointed to alternative products. Very professional and pleasant team. Thank you.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Reino Unido
4,8
Excelente
772 avaliações
Pede aos clientes que avaliem
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Great service.
30 de maio de 2026
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Visited ProCook at Teesside Park…
Visited ProCook at Teesside today and bought a few items. The store is beautifully laid out, well stocked, and the staff were so friendly and helpful. Such a shame it’s closing down—I will really miss having this shop here. Wishing the team all the best.
29 de maio de 2026
Resposta da ProCook - Teesside
We're so glad you enjoyed your visit and found our team friendly and helpful. We appreciate your kind words and will miss serving the community. Thank you for your support.
Manager really helpful & knowledgable…
Manager really helpful & knowledgable re products. Really sad to hear the lease has not been renewed & the shop will close mid June.
28 de maio de 2026
Resposta da ProCook - Teesside
We appreciate your kind words about our manager. We are also saddened by the news.
Great service and range of quality…
Great service and range of quality products. Staff were super helpful and discretely attentive. Knives are great quality and fantastic discount and guarantee.
28 de maio de 2026
Resposta da ProCook - Teesside
We're so pleased you had a great experience with our team and found our products to be of high quality. We appreciate your kind words!
Extremely helpful staff in assisting us…
Extremely helpful staff in assisting us as to what we were looking for and fully explaining what choices were available.
26 de maio de 2026
Resposta da ProCook - Teesside
We're so glad our team was extremely helpful in assisting you and explaining your choices. Thank you for your kind words!
Resposta da ProCook - Teesside
We appreciate your kind words.
The staff were so nice and gave me a…
The staff were so nice and gave me a good recommendation of the pot that will be good for my need.
21 de maio de 2026
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff provided a great recommendation.
Lovely Shop
Lovely shop with a good range of products. Staff member was very helpful & friendly. She helped me find just what I was looking for.
The item I bought had a year’s warranty & I had to give my email address for that. I would rather not do that, why can’t a paper receipt suffice? Of course I am now on their mailing list, which I didn’t agree to, hence 4 stars rather than 5.
22 de maio de 2026
Resposta da ProCook - Teesside
We're so glad you enjoyed your visit and found our staff helpful! We appreciate your feedback regarding the warranty registration process and the mailing list. We are always looking for ways to improve our customer experience.
Helpful staff member
22 de maio de 2026
Resposta da ProCook - Teesside
We really appreciate your kind review.
Excellent staff at the Teesside Park shop…
The staff at the Teesside Park shop were very helpful in both the advice they gave and pointed to alternative products. Very professional and pleasant team. Thank you.
20 de maio de 2026
Resposta da ProCook - Teesside
We're so pleased to hear our team provided helpful advice and professional service. Thank you for your kind words!
Very friendly helpful staff
15 de maio de 2026
Resposta da ProCook - Teesside
We appreciate your kind words about our team.
Lovely friendly helpful staff
11 de maio de 2026
Resposta da ProCook - Teesside
We appreciate your kind words about our team.
Needed a new frying pan & fed up of…
Needed a new frying pan & fed up of buying rubbish non stick ones! Great advice given & bought the forge one. Used it yesterday & so far so good!
19 de maio de 2026
Resposta da ProCook - Teesside
We're so glad our advice helped you find the perfect frying pan! We hope your new forge pan continues to exceed your expectations. Thank you for your positive feedback!
Resposta da ProCook - Teesside
We're so glad you enjoyed our staff and products!
Resposta da ProCook - Teesside
We're so glad our assistant was helpful and knowledgeable!
Dionne and the professional x50
Had a lovely experience me and the wife was looking for new knives for our new house and the customer service we received was excellent so thank you Dionne we will definitely be back thanks to you
The product we got was the professional x50 chef knife set and they are fantastic nice to hold and the weight is perfect
13 de maio de 2026
Resposta da ProCook - Teesside
We're delighted you had a lovely experience finding new knives for your new home. We appreciate that our team provided excellent customer service. It's wonderful to hear you find the professional x50 chef knife set fantastic, comfortable to hold, and perfectly weighted. We look forward to your return!
Very good help from assistant Great…
Very good help from assistant Great quality pans ideal for what we wantr
9 de maio de 2026
Resposta da ProCook - Teesside
We're so glad you received good help and found our quality pans ideal for your needs!
Resposta da ProCook - Teesside
We appreciate your kind words.
The shop assistant was so friendly
The shop assistant was so friendly, knowledgeable and did not push us in to the sale gave us time to consider this was the correct purchase.
11 de maio de 2026
Resposta da ProCook - Teesside
We're so glad our assistant was friendly and knowledgeable, allowing you time to consider your purchase. We appreciate your kind words!
Pleasant place to shop!
The lady who served me was so friendly. polite & helpful. It made my shopping experience so much easier.
8 de maio de 2026
Resposta da ProCook - Teesside
We're so glad to hear our team made your shopping experience easier with their friendly and helpful service!
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