We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Ver mais
Localização
Trocar localizaçãoUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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Veja o que dizem as avaliações
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Ver mais
A empresa respondeu
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Ver mais
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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I loved the store and the products
I loved the store and I am finding the Tristan’s roasting tin are really good quality. The staff were very polite and helpful.
11 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great service
7 de abril de 2026
Resposta da ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Resposta da ProCook - Trafford
We're happy to hear that you found what you wanted and more! Thank you for your positive feedback; we appreciate it.
Resposta da ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very happy with my crockery
Very happy with my crockery. Good price and looks good.
Staff are very helpful and friendly.
8 de abril de 2026
Resposta da ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
An amazing experience and a fantastic…
An amazing experience and a fantastic business. I went in to discuss the performance of a previously purchased product and they replaced it whilst also teaching me how best to care for the new replacement. My family and I were that happy with the exemplar level of customer service that we purchased an additional two Pans!!! Thank you Pro-Cook we feel very valued as customers and wished more businesses would follow your lead
A special thanks to Dean who served us, what a shining example of best in class customer service.
6 de abril de 2026
Resposta da ProCook - Trafford
We appreciate your positive feedback; we are so happy our store was spacious and well-stocked for your visit!
The guys were super helpful and friendly
The guys were super helpful and friendly
30 de março de 2026
Customers service very good.I really…
Customers service very good.I really enjoyed
30 de março de 2026
Resposta da ProCook - Trafford
We appreciate you letting us know our staff was polite and friendly; it means a lot to our team.
First trip to pro cook
Great customer service, good advice. Bought my first set of induction pans and some great knifes.
25 de março de 2026
The sales person spotted that I was…
The sales person spotted that I was weighing up different items and that I was unsure which to purchase. He asked in a friendly manner if I needed any help and was very knowledgeable about the items.
21 de março de 2026
Great quality that's affordable
The staff in the store were very approachable, helpful and informative. With their help and guidance I was able to select an item that was good quality and suited my purposes all for a reasonable price.
22 de março de 2026
Love the range of products and the…
Love the range of products and the quality of them,friendly staff too.
26 de março de 2026
Great knives at a good price
Great knives at a good price. Helpful staff.
Store is well set out so easy to find what I was looking for.
19 de março de 2026
Resposta da ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found great knives at a good price with our helpful staff.
There was a good selection of kitchen…
There was a good selection of kitchen goods and gadgets and the guy (don’t know his name but he spoke Portuguese) was very helpful serving us
19 de março de 2026
Resposta da ProCook - Trafford
We're glad you found a good selection and that our staff member was helpful. We appreciate you taking the time to share your positive experience with us!
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