Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Ver mais
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Ver mais
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 1001, Montfichet Rd, E20 1EJ, London, Reino Unido
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had the equipment I wanted in stock and…
Had the equipment I wanted in stock and the staff member was helpful and polite.
30 de setembro de 2026
The customer care was brilliant
The customer care was brilliant. They explained the difference between the saucepan ranges, which made it easier for my shopping
23 de setembro de 2026
Polite and helpful!
27 de setembro de 2026
Great staff
24 de setembro de 2026
Super helpful staff member
Super helpful staff member . She really knew the products and guided us politely and with confidence. I wish staff in other stores were this helpful.
23 de setembro de 2026
Very helpful staff especially…
Very helpful staff especially considering how small the shop was! It was nice to get help without feeling rushed!
13 de setembro de 2026
Great quality produce
Delighted with this 28cm stainless steel 6.1 litre pane with 20% off, its a quality product and I cant wait to use it.
21 de setembro de 2026
Nice shop, helpful staff
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in the shelves but were exactly what I wanted (a BBQ set). I also bought a bread knife and got useful tips about maintenance and also a full explanation of what is covered in the 25y warranty. The shop and the service deserve a five star review.
16 de setembro de 2026
Really helpful, knowledgable staff
Really helpful, knowledgable and lovely staff. Good and range and good value - definitely worth checking out when needing kitchen and dining goods.
20 de setembro de 2026
Great Quality Products and Even Nicer Staff!
This is an amazing store with such friendly staff. Samyra helped me find a cutlery set that I have fallen in love with, she was very helpful and kind and answered all my questions perfectly. Was the highlight of my day!
14 de setembro de 2026
Easy to shop
11 de setembro de 2026
Pro Cook, worth another look.
Great service and quality affordable products, at least for my budget.
11 de setembro de 2026
Bargain purchase and the shop assistant…
Bargain purchase and the shop assistant was really helpful and polite - he really went out of his way to help and gave good old fashioned service with a smile!
14 de setembro de 2026
The staff is super helpful and…
The staff is super helpful and friendly, product is very good
11 de setembro de 2026
Always a nice experience
The staff are always helpful and product quality and price are reasonable.
7 de setembro de 2026
Very helpful and friendly person I will…
Very helpful and friendly person I will visit that store again very soon
9 de setembro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.