Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... Ver mais
Localização
Trocar localizaçãoUnit 1001, Montfichet Rd, E20 1EJ London, GB
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Veja o que dizem as avaliações
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Ver mais
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... Ver mais
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 1001, Montfichet Rd, E20 1EJ, London, Reino Unido
4,8
Excelente
1 mil avaliações
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Great service
Great service where the shop assistant went out of his way to make the shopping experience a very pleasant one. Thank you
22 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our shop assistant made your shopping experience pleasant.
The staff was very helpful and polite
The staff was very helpful and polite, and they have a good collection of items.
21 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and polite and enjoyed our collection.
Good value products
21 de março de 2026
Excellent customer service
21 de março de 2026
Resposta da ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely selection of products shop has…
Lovely selection of products shop has been well merchandised
The young man that served me was so helpful
19 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our lovely selection of products and helpful service.
One asian boy was in the till
One asian boy was in the till, very polite and friendly.
18 de março de 2026
Excellent attention and helpful staff
3 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful and attentive. We are so happy to hear it!
Gift Hunting then Hunted
amazing experience from everyone each step of the way
bonus star for the gift wrapping service with *some* assistance .. who saved the day
Thank you!!
8 de março de 2026
Always a great in store experience
Always a great in store experience, the team is friendly and knowledgeable and have a no pressure approach to selling. Whether making a big or small purchase they’re super helpful.
15 de março de 2026
Good experience, expensive products
Experience was great all round, star rating affected by price, very costly place to shop.
14 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate your positive feedback regarding our good customer service and product; we are so happy you are pleased!
Good product.
7 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate your positive feedback regarding our great product and helpful staff; we are so happy you enjoyed them!
Resposta da ProCook - Westfield Stratford
We appreciate your positive feedback regarding our very pleasant staff and excellent service; it means a lot to our team.
Bought a dinner set and experience was…
Bought a dinner set and experience was really good. Staff were very attentive and friendly. Also got 20 % off on a current deal so very happy.
1 de março de 2026
Resposta da ProCook - Westfield Stratford
We're happy you find our knife sharp and well-balanced! Thank you for your positive feedback; we appreciate it greatly.
Resposta da ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great Products, Great Staff…
It’s a great store to buy quality products, without breaking the bank.
Along with the above, the thing that really impressed me was the quality of the staff. Hugely knowledgeable, friendly and eager to help.
A special mention for Saeeda, who took the time to listen to what we were after, and then offer her advice and insight into the products that would suit us. She explained the little differences between various products, and also (really helpfully) explained how to get the best out of them, and the aftercare required.
Saeeda is a real credit to ProCook!
4 de março de 2026
Resposta da ProCook - Westfield Stratford
We're glad you enjoyed your experience and found quality products at great value. We appreciate your kind words regarding our team's knowledge and helpfulness. We're especially happy to hear that a team member provided such excellent assistance. Thank you for your positive feedback!
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