iMobile Pro Tech Experts Avaliações 

2.395
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After being told by several retailers they could not help, iMobile in Epsom successfully transferred all the data from a Samsung S10 with a broken screen to a new phone. Mona was really pleasant to de... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sam helped us today . He was so polite , so professional and gave us some great advice . We will definitely use imobile again as really appreciate the face to face advice and support. His colleague... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself! Half the price I thought it... Ver mais

Detalhes da empresa

  1. Oficina de reparos de celulares

Sobre iMobile Pro Tech Experts

Escrito pela empresa

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(2.395)

62 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience

The guys at the Wakefield shop were so helpful and friendly I would definitely recommend this shop to anyone!

10 de setembro de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Lovely couple and experience

What a lovely experience and young couple that helped us with my mother in-laws new phone. Transferred all the data from a very old phone which itself required an update to do this due to its age. Went for a coffee due the snail pace of the old phone and on return had set everything up for her , pin code ,explained biometrics , the lot done which saved me the time of which we didn't have as we were going separate 40 mile ways after the shop. Everything on new phone is exactly the same place for her and now she can use biometrics 😊.
Realising my mother in-law is a pensioner the lovely couple gave her quite a few additional items , gratis!
Cannot thank you both enough for your time.
Highly recommend this place in Harrogate, have used others but best for price and assistance for me by some distance.
Thankyou

6 de setembro de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

kat was very friendly and her customer…

kat was very friendly and her customer service is the best . x
highly recommend this friendly vape shop .
they are always happy to help

30 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. I went in to the shop on a Sunday in a panic and the guys assured me I would be able to get a repair. It only took half an hour for the problem to be fixed. I dealt with sheraz and jesso they were both so polite and super professional. I would definitely recommend.

25 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very amazing service and patient with…

Very amazing service and patient with customers. Khuram has amazing customer service 👏

28 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Served by Yaqub he’s excellent and…

Served by Yaqub he’s excellent and helpful
Excellent service.

25 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Kat is amazing very helpful will defo…

Kat is amazing very helpful will defo come back just for her

23 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Cat was amazing

Cat was amazing, very friendly and welcoming. She brought her warmth, beauty and expertise into the shop and she was super helpful. She charged the vape for us and shared knowledge with us and was super helpful. Thank you cat ❤️

23 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Fab customer service

Yakub was amazing…helped me choose the right product and I got a very good deal.

23 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Best mobile shop lovely customer service

Best mobile shop lovely customer service

23 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 1 de um total de 5 estrelas

**AVOID AT ALL COSTS**

**AVOID AT ALL COSTS**

This company profits from lies and avoiding refunds.

The whole next day delivery scheme is a complete lie and is usually so you just order, they send a silly email saying it’s been delayed to the next day. All lies

I rang them up and they said it’s been dispatched already and Royal Mail is processing an order number, again a complete lie because you receive that straight away at the post office.

Also if using this company as a last resort be sure to use Klarna as a payment method because if not I doubt I’d ever of got a refund looking at these negative reviews.

Guy on the phone repeatedly avoided refunding anything until I had to contact Klarna my self, they sorted them out instantly and I got what I wanted.

Again what a dreadful company you guys should be ashamed of your crappy branch profiting from dragging emails on so people just give up and accept the mess you cause.

Also they sell illegal vapes in their imobile shops what else do you expect…. Laughable

22 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

We apologise for the inconvenience may have caused, Please take a moment and write us at customercare@imobile.co.uk we shall investigate the matter and get back to you as soon as we can.

Avaliado com 5 de um total de 5 estrelas

Very good customer care

I do have to say that I received very good customer care from this shop. Thank you for all your help

21 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 4 de um total de 5 estrelas

The people were very friendly and…helpful

The people were very friendly and helpful and polite the first screen they fitted was faulty but they fitted a second one quickly within the next few days

7 de julho de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for the review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 1 de um total de 5 estrelas

Bought a £500 phone 5 days ago and…

Bought a £500 phone 5 days ago and still am yet to receive any communication over it being dispatched. Have rang the customer service line 4 times today chasing a refund and have still not received any confirmation via email of my refund being processed let alone the order being dispatched! Do not use

19 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Hi Luke, Thank you for bringing this to our knowledge please take a moment and write us at customercare@imobile.co.uk we shall get back to you as soon as we can. Thank you

Avaliado com 5 de um total de 5 estrelas

My needs were simple

My needs were simple, purchase, good price and fast delivery. Bought an Amazon fire stick, 4k, with Alexa remote. Delivered in two days. Excellent !

16 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Brilliant service.

I needed my phone repaired (smashed screen). Yaqub assessed the damage, made sure the spares were available, and quoted me a price. The work was finished in an hour. Fantastic.

17 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 1 de um total de 5 estrelas

TERRIBLE SCAMMERS- Stay away!

I am giving one star as I cannot give zero. Terrible seller, do not use. I purchased through their website the meta quest 2 on 25th July at 10.50am for next day delivery. The item never arrived the next day. Through the following week, I was checking on their website the order status and was showing confirmed and that is as far as I got with it. I tried calling their number to discuss but I was constantly connected to a voicemail so I sent an email requesting cancellation of the order and a refund, but heard nothing back for a few days so I sent another email requesting the refund ASAP. They sent me a credit note memo on 1 Aug that they processed the refund and email confirming that the money will be back in my account within 2-3 days depending on the bank. Well, the refund never arrived to my bank account. On 09 August I called Lloyds and was told to wait an extra one week as the banks give 15 days for it to go through. Today, 16 August, still no refund. I called the bank and got a recharge. The bank said they will investigate and try to get the money back. This retailer is really bad, stay away if you do not want to get scammed. RIP OFF BIG TIME. I think they sell goods on their website that are not in stock to get your money so they can use it for their business hoping you give up chasing the refund. Terrible, not worth the hustle. They better refund the bank, otherwise, I will take them to Court. Disgusting people!

P.S IMobile- Do not leave a silly template response under my comment on how sorry you are and to write you an email. You better process the refund fast to my bank instead!

25 de julho de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Hi Olivia, We are truly sorry to hear about your experience with your recent order. Your feedback is extremely important to us, and we apologise for the significant inconvenience and frustration this has caused.

We understand your concern regarding the delayed refund and want to assure you that we are taking this matter very seriously. We have already escalated this issue to our finance department for immediate investigation and will get back to you as soon as we can. Thank you

Avaliado com 5 de um total de 5 estrelas

Very good shop would 100 percent…

Very good shop would 100 percent recommend

11 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very good custumer

Very good custumer

11 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Khurram was very kind to us

Khurram was very kind to us. Definitely coming back.🤭

8 de agosto de 2024
Avaliação não solicitada
logotipo da iMobile Pro Tech Experts

Resposta da iMobile Pro Tech Experts

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

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