J’ai déjà fait il y a plusieurs années une cure protocol et j’avais eu de très bons résultats, mais depuis le début d’une nouvelle cure j’ai de très forts maux de tête, est-ce un effet indésirable ? E... Ver mais
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Veja o que dizem as avaliações
Je préfère écrire en français... J’utilise votre produit depuis plus d’un an, les premiers résultats sont apparus sur ma peau 8 mois plus tard, diminution des rides, l’articulation de mon genou s’es... Ver mais
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... Ver mais
A empresa respondeu
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Informações de contato
Unit 5, Brook Lane, BA13 4ES, Westbury, Reino Unido
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
3,5
Bom
2 mil avaliações
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Products arrived promptly.
Products arrived promptly. Everything went well.
1 de agosto de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you Florence for this feedback, enjoy your products!
Service was excellent received the…
Service was excellent received the items within a week. Packaging was perfect for the goods.
30 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you, Carol, for this wonderful feedback- happy to hear you're pleased with the delivery and service with your items. Enjoy your products!
Skin care order
Very good customer service. Problem dealt with very quickly
30 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Dear Carolyn,
Thank you for your feedback. For any issues with deliveries you can contact us directly on 0333 000 7788 or by email info@proto-col.com.
Having looked into your order I can see that the parcel was rejected by Royal Mail due to an incorrect address. The postcode and the town were not recognised therefore Royal Mail was unable to deliver.
We have contacted you by email so that you can provide us with a correct delivery address for us to re-send the parcel.
Best wishes,
Fantastic website and delivery in 5…
Fantastic website and delivery in 5 days
Living in France I expected much more withe the pandemic issues
Above all great great products
Thanks a lot
29 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you, Sylvie, for taking the time to leave this review. We're so pleased to hear how quickly they arrived. Enjoy your products!
Resposta da Proto-col
Thank you for the feedback Thao, enjoy!
As always Protocol provide excellent…
As always Protocol provide excellent Products and service
26 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you, Carole, for leaving this lovely review.
I have used protocol for 10 you I have…
I have used protocol for 10 you I have no complained I am very pleased with the results that I get for using protocol I would recommend everybody uses this product
26 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for leaving this review Mrs Nock, enjoy your products!
Great productsgreat products
Great products, great fast delivery, great service around
26 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you, Angie, for leaving this review, please enjoy!
Very easy to.order and quick delivery
25 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this review!
I GOT TO KNOW YOUR PRODUCTS FROM A…
I GOT TO KNOW YOUR PRODUCTS FROM A FRIEND. SHE RESEARCHES ALL PRODUCTS. SHE RECOMMENDED THE PRODUCTS BECAUSE I AM OVER 60
YET TO SAY ANYTHING ON THE PRODUCTS BECAUSE ITS TOO EARLY.
THE DELIVERY WAS QUICK ENOUGH.
25 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for taking the time to leave this review Olayinka, we're pleased that yourself and your friend research our products and understand how they can benefit you with the many studies we have carried out and testing. We look forward to hearing about those results as they develop.
Good service
Good service. Enjoying using the product. Excellent value for money.
25 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you Sylvia for leaving this review, enjoy your products!
Brilliant brilliant product
25 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this feedback, enjoy your products!
Resposta da Proto-col
Thank you for this feedback Izabela, enjoy!
High quality products delivered…
High quality products delivered promptly. Green Magic is the best supplement I’ve ever used, I really feel a difference from the first couple of days taking it. The baked mineral foundation is perfect and look so great on my skin. Really pretty packaging too. Thank you.
25 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this feedback Catherine, enjoy your Green Magic and we can't wait to hear more about those results as they develop. Enjoy!
Excellent service dispatched within an…
Excellent service dispatched within an hr of delivery.. Products are superb esp the handcream..
Highly recommend
23 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this feedback, enjoy your products!
The service I have received has been…first class
The service I have received has been without question first rate. My order arrived the collagen cordial Had leaked slightly which has never happened before, I contacted customer service. I didn’t have to wait on the phone, they were charming and the problem was resolved immediately. What a difference to some other companies.
22 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this feedback Lisa, we're sorry for the leaking issue but pleased someone was available to help as soon as possible. Please enjoy!
The Fab Team !!
I had a query with my order. It was dealt with immediately and sorted out. I recieved my order on time. Thank you so much to the Team behind the scene. Alison x
22 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you, Alison, for this feedback, we're so pleased you felt we offered helpful and quick customer service. Enjoy!
Love this product
Love this product. I have been taking the capsules for about 13 years and added the shots everyday about a year ago. My hair is very thick and I have been told that my skin is really good and that I do not look my age. I put it down to the protocol shots.
20 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for taking the time to leave this review, we're so pleased with how you're getting on. We look forward to hearing your results as they develop.
My experience has been great I received…
My experience has been great I received my items on time as advertised and I really like the product.
20 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for this feedback, enjoy your products!
To be honest not used the pro collegan…to early to say yet
To be honest not used the pro collegan yet though think it still seems expensive
Even half price
Not noticed any different yet with the termeic
But going to order some more
19 de julho de 2020
Avaliação não solicitada
Resposta da Proto-col
Thank you for your feedback Janet. Please note that Trustpilot is a service review tool about the quality of service of the company and is not product related however we are looking forward to hear back from you once you have used it for long enough :)
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