I had a fantastic experience at Protyre Autocare. Jason provided great customer service throughout my visit. He is an assertive, kind, and highly skilled professional who takes pride in his work. He c... Ver mais
A empresa respondeu
Unit 1A Barton Mill, Audlett Drive, OX14 3NJ Abingdon, Abingdon, GB
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I had a fantastic experience at Protyre Autocare. Jason provided great customer service throughout my visit. He is an assertive, kind, and highly skilled professional who takes pride in his work. He c... Ver mais
A empresa respondeu
I’ve been using Protyre for years and they have never let let me down. Their service is both reliable and honest, and they’ve always done their best to keep my costs as low as possible.
A empresa respondeu
The online order process was clear with the choices I required for my service. Reception area where I handed over my car keys good and I was expected. The estimated time for service and MOT was spot... Ver mais
A empresa respondeu
The service was very good. We needed to move the date of our car service, and the team were extremely accommodating. We also asked if the work could be completed before midday, and they confirme... Ver mais
Escrito pela empresa
Escrito pela empresa
Unit 1A Barton Mill, Audlett Drive, OX14 3NJ, Abingdon, Abingdon, Reino Unido
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The team are really helpful and efficient . Always find them happy to help even when busy
Been taking my van and car here for years and they are honest and reliable and often get me back on the road quickly. Great service

Resposta da Protyre Autocare - Abingdon
With the name tyre in your company name I would expect the tyre pressure to at least be the same on the rear tyres, one was 30 and the other 38psi. I spotted this when I got home and could see one tyre was low. You need to do better.

Resposta da Protyre Autocare - Abingdon
Got there at 11.55 for a change of front tyres, car was ready at 12.40. There was a little hitch... as two sets of tyres with the same size had been delivered that morning, and my car ended up with one tyre of one type (Continental) and one of the other (Goodyear) - which I didn't notice.
As soon as Protyre realised, they called me (multiple times, as I was on the phone) and waited well beyond their normal closing time to swap the wrong tyre.
Accidents happen, but how a business recovers from them is often more telling than when everything goes fine. A big thank you to Jason and the whole team at Protyre.
I did the MOT and whole process is smooth and efficient. Only one thing to suggest is there should be a clear signage for showing where is the guest parking.
I have been using this garage for nearly decade now. Highly recommended. Great service from Jason.
Very polite and helpful staff.
Lack of parking is a big issue though - i arrived few minutes before my 8.30 appointment and there was literally nowhere to park safely (how come there were so many vehicles outside before they even opened?). It would be helpful to be told in advance of other parking options (the overflow area is right around the corner).
Onlne booking process easy, polite friendly desk staff and explanation of service findings were all excellent
After discovering that a fix to my car failed by no fault of Protyre, they immediately took it back in and resolved the issue. Great customer service.
Great service. Tyres fitted quickly given the circumstances (Black Circles had not confirmed the time slot so I had to wait a bit).
I’ve been using protyre for years now and they always provide a great service. Friendly, knowledgeable front of desk staff and the cheapest MOTs available in the area
Thanks Protyre
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