Had an accident and needed two tyres replaced, rims checked and tracking checked. Staff were really helpful, rims and tracking thankfully ok. 2 EV tyres fitted at a reasonable price. Turned a real pro... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWaterside Road, Ashbourne, DE6 1DG Derbyshire, England, GB
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Veja o que dizem as avaliações
Good friendly service to fit four tyres, carried out at a pre-arranged time. Prior online tyre purchase was pretty easy. Tracking also adjusted but steering wheel not fully restored to top dead centre... Ver mais
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... Ver mais
A empresa respondeu
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- também em
- Loja de Baterias de Carro
- Loja de Freios
- Oficina de Inspeção Veicular
- Serviço de alinhamento e balanceamento
- Serviço de Motorista
Sobre Protyre Autocare - Ashbourne Retail
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, Reino Unido
- 01335 289530
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Couldn’t be easier.
Booked and paid for an M.O.T. Online, dropped off at the appointment time, went for lunch and collected little over an hour later.
Perfect.
20 de maio de 2026
Made appointment,given price
Made appointment,given price, good service, thank you
20 de maio de 2026
Good and prompt service
20 de maio de 2026
Most helpful staff.
Great team. Always helpful. Helped me a lot with my Alfa Romeo troubles, of which there is a lot owning an Alfa. Top garage. Sam
13 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The price was far too high
The price was far too high. I feel I was ripped off! I made the mistake of not getting a quote because I foolishly trusted they would charge a fair price. I have asked twice for the invoice to be sent but it has not been sent by e msop as promised. Disappointed☹️
13 de maio de 2026
Resposta da Protyre Autocare - Ashbourne Retail
Dear John,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashbourne branch did not meet your expectations on this occasion.
We would like the opportunity to investigate this matter further for you, and therefore your concerns have been raised with the Area Manager. They will be in contact with you as soon as possible to discuss this in more detail.
We have also forwarded your invoice to the email address you provided.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care – Protyre
Excellent service
13 de maio de 2026
Really excellent service from Ashbourne…
Really excellent service from Ashbourne as always , explained MOT report in detail .
11 de maio de 2026
Very satsfied.
Placing the order, communication, appointment reminder and the fitting, all went smoothly with no problems. Thank you
6 de maio de 2026
Good service the staff are friendly and…
Good service the staff are friendly and helpful Thanks
4 de maio de 2026
Cant fault the Ashbourne garage one…
Cant fault the Ashbourne garage one bit! They got my car in both times I have called up now straight away. Nothing too much trouble! Explained everything that needs to be done in detail and with professionalism! I will never take my car elsewhere again! Thank you Dave and the team at selecta tyre Ashbourne! - Linzi
30 de abril de 2026
Avaliação não solicitada
Really good service very impressive…
Really good service very impressive thank you to the guys at Ashbourne
29 de abril de 2026
Very helpful staff
Very helpful staff , all polite and courteous .
Prompt attention to my car , great service received - would recommend.
25 de abril de 2026
Unexpected extra payment
The new tyre was fitted correctly and on time so I was pleased with that. However, I was not pleased with the extra £97 I paid for tracking. I was advised at the front counter that the wheel would need tracking as it was getting a new tyre and it would be about £37 per tyre. Unfortunately I didn’t query it when I was charged so much extra. I won’t be going there again.
22 de abril de 2026
Resposta da Protyre Autocare - Ashbourne Retail
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Value for money and tyres fitted in…
Value for money and tyres fitted in time slot booked
22 de abril de 2026
Good service and work done
Good service and work done but new tyre delivery was delayed, otherwise it would have been 5 stars.
20 de abril de 2026
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