Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Ver mais
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Localização
Trocar localizaçãoUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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Veja o que dizem as avaliações
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Ver mais
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The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Ver mais
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Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult. Your latest receptionist Irene has been particu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Ashford Service Centre
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Reino Unido
- 01233 503355
4,7
Excelente
924 avaliações
Pede aos clientes que avaliem
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Thanks Protyre….
I have had a few tyre emergencies this week (3) and Protyre (even at very short notice) helped me out quickly, efficiently and cost effectively.
9 de outubro de 2024
Really helpful and friendly service and…
Really helpful and friendly service and got me on my way. Would recommend
2 de outubro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Scammers
YOUNG GIRLS AVOID!
I went to this garage as my brakes were squeaking and was quoted £298, heard some fishy experiences off other people so decided to go to another garage to double check. Was quoted £70. Avoid!
2 de outubro de 2024
Avaliação não solicitada
Resposta da Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
The best in Ashford
The best in Ashford, MOT, Tyres and servicing all available. Friendly support staff and nice refurbished waiting area.
30 de setembro de 2024
Avaliação não solicitada
My glorious mechanical mastermind Jim…
My glorious mechanical mastermind Jim made it a wonderful experience, he fitted and balanced my wheels with expert precision and efficiency. Thank you X
11 de setembro de 2024
Good services
Always go there as they are good, do the well honest, and don't wait to long they give me a time to be there and it done as I wait
4 de setembro de 2024
Friendly
Friendly, kind and to the point. Exactly what every proper geeza wants.
4 de setembro de 2024
Good prices, mediocre customer service.
I booked a slot online to have two tyres fitted and arrived on time. I stood in reception for 10 minutes unattended whilst various employees had smoking breaks (inside the doorway - it was raining!), and generally milled around. Eventually I was acknowledged and my car was booked in. There was then another 30 minute wait before my car entered the building. This was 9:30am so they shouldn't have been so far behind schedule, and thank goodness I didn't arrive the stipulated full 15 minutes before the appointment, else I would have waited even longer.
The good bits: Well the price of the tyres was the best I could find online. When my child needed the toilet, the customer toilets were new, and very clean and fresh. They didn't try to up-sell me with more tyres, tracking checks etc. just put the tyres on and "done, off you go".
Polish up the customer service a bit and they'd be spot on.
28 de agosto de 2024
Always helpful
28 de agosto de 2024
Lovely staff and I always get great…
Lovely staff and I always get great service from them. Thank you
20 de agosto de 2024
Excellent and would definitely go back
22 de agosto de 2024
Always an excellent service provided…
Always an excellent service provided and such a great team
14 de agosto de 2024
The staff are excellent
The staff are excellent. Could not be any more helpful if they tried, from the initial call and getting the tyres fitted.
The reception had a recent refurbishment is clean and tidy and plenty of seating.
I have been going there for the last 5 years and the service has always been excellent.
10 de agosto de 2024
Avaliação não solicitada
In on Time out on time MOT passed £30
In on Time out on time MOT passed £30 - what’s not to like
Always use these guys
7 de agosto de 2024
Quick and professional service
Quick and professional service, really happy and would definitely use them again
3 de agosto de 2024
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