Protyre Autocare - Barnstaple Avaliações 

1.735
O TrustScore é 5 de um total de 5

4,9

97a Newport Road, Barnstaple, EX32 9BE Barnstaple, North Devon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a flat tyre. Called to see if they could fit me in and an hour later I was back home having had the tyre repaired. Vehicle health check (tyre depth & condition,brake inspection) conducted and re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I dealth with Mark and it came across that nothing was too much trouble including switching days for the tyees to be fitted. I had such good service previously that I had no hesitation about going bac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a punctured tyre, I went there to see what they can do, Martin and his team sort me out with the puncture until next day when they install 4 brand new ones. Very good costumer service from them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been to Protyre Barnstaple many times over the last 20 years. I know they will always give an honest answer about the state of my tyres, they won't persuade me to buy new when the existing ones... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, Reino Unido

  • 01271 324406

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.735)

34.155 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I always use Protyre

I always use Protyre. They give an honest assessment of the state of my tyres without pushing for replacement. When I do replace, they are competitive and efficient. I have use them for 26 years!

20 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Mr McKee,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

I had a punctured tyre

I had a punctured tyre, I went there to see what they can do, Martin and his team sort me out with the puncture until next day when they install 4 brand new ones. Very good costumer service from them and I highly recommend to go there.

15 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Florin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Staff very kind and helpful.

13 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Was seen at short notice

Was seen at short notice. That was really appreciated. I have used the branch many times over the years and will continue to do so.

13 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Ian​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Good team

Good team , very polite and helpful wouldn't go anywhere else.

13 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Christopher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great service

Great customer service I use them regularly I have never received any bad advice.

13 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Mr Senior,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great Service

I was recommended to go to Protyre and this was my 3rd visit. The chaps on the Reception are so helpful and easy to talk to about whatever problems you have with your car. Totally satisfied with the service. Thankyou.

3 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Pat,

We are delighted to hear that you are totally satisfied with the service you received during your third visit. It's wonderful to know that our reception team at Barnstaple was helpful and easy to talk to. Thank you for your positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Always quick and whatever is being done…

Always quick and whatever is being done is done well. Always a pleasure

1 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Emilie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Very good service from the Barnstaple…

Very good service from the Barnstaple branch.

3 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Dear Charles,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to welcome you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly Service

Friendly Service. Did the new tyre replacements at the booked time.

2 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Dear Mr Muir,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We are delighted that the team provided friendly service and completed your tyre replacements efficiently at the booked time.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff, quick seevice. Would use again.

6 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Kelvin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 3 de um total de 5 estrelas

Online booking not fit for purpose…

I booked a slot online to fit a pair of new tyres. When I picked the car up I was advised that the tracking was out and needed to be rectified. The manager told me I should book a slot online when I got home..which I duly did. When I returned for the booked 1pm slot I was told by the manager that there would be an hour's wait because all the ramps were busy. When I asked what the point of an online booking was if it couldn't be honoured,rather than apologising the manager just launched into a tirade of abuse in front of other customers suggesting I find him some extra ramps if I wanted quicker service. "Right,I'm going round chuck all the other vehicles off so this selfish customer can jump the queue!" In the end the job was completed in half an hour while I waited. Under the previous non booking scenario I would have just brought the car in and waited or if I didn't have an hour 90 minutes to spare,as was the case this time, I would have left and either gone elsewhere or come back another time. Basically,my point is that the protyre online booking..and paying in advance...is not fit for purpose.

30 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Dear John Davies ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Barnstaple branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Prompt & friendly service

Prompt & friendly service. Good price too.

1 de julho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Had a new suspension wishbone fitted on…

Had a new suspension wishbone fitted on the van. They were very accommodating and made sure the work was done before it's MOT later in the day, which I really appreciated. Staff are very friendly and helpful. Would definitely recommend.

29 de junho de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Luke,

We appreciate you leaving us such a positive review. We're pleased to hear that you found the team at Barnstaple to be accomodating, friendly and helpful. Thank you for your custom and recommendation.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Took my daughters car in for a new back…

Took my daughters car in for a new back tyre. Excellent service and advice from the chap in reception who also fitted a new bulb for her back light. I would definitely recommend.

1 de julho de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello RS,

Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and advice when you visited us for your daughter's car. We truly appreciate your recommendation!

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

They do a great job

They do a great job , very friendly staff , very polite and always make me feel that I am a valued customer. No job is to little or to big .

23 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Dear Pauline Wooldridge-palmer,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, professional and competent.

24 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Dear Philip Anthistle,

We are delighted you had a positive experience with our team at our Barnstaple branch.

We appreciate your kind words.

We will look forward ton welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

New tyres for the Giulia

Always good to use Protyre or Bathwicks as it was in Barnstaple.
My Alfa needed some new tyres, booked on line and arrived a bit early, but not a problem to leave.
The only issue was I had a 4 wheel alignment booked elsewhere and the guys said we can do that.
I came back and they said they had trouble adjusting......I couldn't understand at the time, but I have since found out it may well have been they were using the library set up for Alfa Romeo which wouldn't work as the car has Quadrafoglio wheels fitted trying to align 285/30 wheels to a setting of 255 would never work
Not a problem just one to remember that sometimes the cheaper quick swap is not always best, if something is a bit specialist.
Guys were apologetic, now scheduled to go to original garage for set up.
Happy with my Ultra high performance tyres. Look forward to testing them hard.....very soon!

19 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Lance,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, very helpful, even Ozzie the dog enjoyed all the attention he got from staff!!!!🐾

22 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Shirley​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent service and friendly staff

Excellent service and friendly staff . Job well done.

22 de junho de 2026
logotipo da Protyre Autocare - Barnstaple

Resposta da Protyre Autocare - Barnstaple

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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