Protyre Autocare - Bath Lower Bristol Rd Avaliações 

2.605
O TrustScore é 4.5 de um total de 5

4,6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, Reino Unido

  • 01225 331949

4,6

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(2.605)

35.519 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

the worst company i have dealt with

this is the worst company i have ever taken my car to - maybe not all branches are the same, however redfield bristol branch and bathwick tyres in bath give the worst customer service.

4 de março de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Bath Lower Bristol Rd

Resposta da Protyre Autocare - Bath Lower Bristol Rd

Dear Harpal,


Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one on this occasion.


We can see from our records that this matter is currently under investigation with our Area Manager. They will be in touch with you as soon as they can to discuss this further.


We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care – Protyre

Avaliado com 1 de um total de 5 estrelas

Environmental Charge!

Environmental Charge!
I had a nail in my NSR Tyre, although the Tyre was still at the correct pressure I thought removal would be the safe thing to do. I was charged £45.99. £4.16 + VAT of this amount was Environmental Charge. When I telephoned to query this I was told this was due to materials used and applies the same as if replacing and disposing of the Tyre. This makes no sense to me and neither does the explanation.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Bath Lower Bristol Rd

Resposta da Protyre Autocare - Bath Lower Bristol Rd

Dear Michael Rose,

Thank you for notifying us of your concerns regarding the environmental charge. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Shambolic queing system

Shambolic queing system. Turned up on time for appointment and was told to wait in line - duly waited in the que expecting to be told when it was my turn. Instead its a free for all with the staff appearing to have no idea (or caring) who was first with people who pushed in getting rewarded. Took almost 2 hours to be served. Will not be returning.

28 de janeiro de 2026
logotipo da Protyre Autocare - Bath Lower Bristol Rd

Resposta da Protyre Autocare - Bath Lower Bristol Rd

Dear David Benjamin George,

Thank you for bringing this to our attention, and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Good efficient and effective

Good efficient and effective

2 de fevereiro de 2026
logotipo da Protyre Autocare - Bath Lower Bristol Rd

Resposta da Protyre Autocare - Bath Lower Bristol Rd

Dear Anthony,

We appreciate you taking the time to leave us this 5-star review!

We are delighted to hear that you were happy with our service at our Bath Lower Bristol Road branch .

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 3 de um total de 5 estrelas

Great once I was eventually served

Great once I was eventually served. Why have a system that allows you to book a slot and then wait for 25 minutes to be seen. Might as well just turn up unannounced.

28 de janeiro de 2026
logotipo da Protyre Autocare - Bath Lower Bristol Rd

Resposta da Protyre Autocare - Bath Lower Bristol Rd

Dear Customer,

Thank you for notifying us of your concerns regarding the waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais