Protyre Autocare - Bolton Avaliações 

1.732
•
O TrustScore é 4.5 de um total de 5

4,7

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a puncture on a Monday morning. I was due to work a week of night shifts starting that night so needed a fix urgently. Protyre Bolton were the only dealer with my tyre in stock and they were abl... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I have always found Protyre staff at Bolton both friendly and professional. The Reason from r the low score is because they never update my cars digital service record despite several phone calls. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy, no hassle tyre replacement, I wanted Continental Tyres, these were ordered and an appointment was made, requested on the day tyre alignment again no issues and all was very quickly completed.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

ProTyre replaced 4 like for like tyres on our BMW iX1, and did a realignment. Fantastic job and car feels amazing when driving, like new

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Loja de Baterias de Carro
  4. Loja de Freios
  5. Oficina de Inspeção Veicular
  6. Serviço de alinhamento e balanceamento
  7. Serviço de Motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, Reino Unido

  • 01204 524392

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(1.732)

33.081 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Service provided was great

Service provided was great, although the person was rude when I said I am using groupon voucher

3 de junho de 2026
logotipo da Protyre Autocare - Bolton

Resposta da Protyre Autocare - Bolton

Dear Mr Hai ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Avoid, poor fitting led to leak

Charged me extra to check a tyre that they installed as it has been leaking since they fitted it. They even advised it was likely dirt on the rim when fitted, but still charged to rectify it. Surely they should have made sure it was clean before fitting it!

If it was a new issue, then happy to pay. But to have to pay and be told a fitting issue, is very poor customer service.

27 de maio de 2026
logotipo da Protyre Autocare - Bolton

Resposta da Protyre Autocare - Bolton

Dear Mr Astbury,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Happy Camper

I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I arrived at 16:30hrs on a Friday. I arrived an hour earlier than agreed and the team were straight onto my Camper. Perfect. The fitter explained exactly what they were doing and they had me back on the road within an hour. Fantastic service! I was even given a complimentary ice lolly from one of the fitters! How kind and considerate. Great team. I'm recommending Protyre Autocare - Bolton to all my friends and family.

22 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I'd booked my car in for 2 tyre…

I'd booked my car in for 2 tyre replacements, but booked in the wrong tyre size. It wasn't a problem though as the staff were very helpful in sorting out alternatives and making sure the price was the same and I didn't have to re-book.

19 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Josh is a top man!

I visited today for a tyre change and couldn't be happier with the service. Josh provided excellent, friendly customer care from start to finish. He went out of his way to offer great advice and even identified and fixed a problem with my wheel nuts that I didn't know I had. Top man, thanks for sorting it all out!

23 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Slick operation!

I’ve used this company for many years for my Jaguar tyres. Very slick visit again this time. Pre booked tracking check, all done on time in a courteous manner. Highly recommend this company.

22 de maio de 2026
Avaliado com 2 de um total de 5 estrelas

Booked in for tyres and wheel…

Booked in for tyres and wheel alignmment, left it with them, came back for it, tyres OK but noticed alignment wasn't done, didn't tell me it wasn't done yet been paid for, obviously trying to get away with it, sly!! Was told someone would phone me regarding refund for the wheel alignment, they didn't! Had to phone up head office to sort refund out a few days later, wouldn't recommend these cowboys

20 de maio de 2026
logotipo da Protyre Autocare - Bolton

Resposta da Protyre Autocare - Bolton

Dear Dan,

We appreciate you sharing your experience. 

We are sorry to learn about the issues with your wheel alignment and the subsequent refund process. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service from start to finish. The staff were friendly, professional, and got everything sorted quickly without any hassle. Prices was extremely good, the work was done to a high standard, and they made the whole experience easy and stress-free.

A special mention to Josh as well — a really polite and hardworking young lad who went above and beyond to help out. Definitely made the experience even better.

Would highly recommend this place to anyone needing tyres or vehicle work done. I’ll definitely be coming back in the future!

16 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The staff were excellent but beware of the ‘Eco Charge’

The staff were excellent and the service was quick and very professional.

Just be aware of the £5 ECO Charge added to your invoice by the company, not by the branch.

If companies want to be ‘climate responsible’ their words not mine, they shouldn’t be forcing their beliefs on customers and charging £5 for the privilege.

11 de maio de 2026
logotipo da Protyre Autocare - Bolton

Resposta da Protyre Autocare - Bolton

Dear Neil, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you due to the environment charge. 

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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