Protyre Autocare - Bradford Leeds Road Avaliações 

718
O TrustScore é 5 de um total de 5

4,8

729 Leeds Road, Bradford, BD3 8BZ Bradford, West Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My daughter’s car needed two brand new tyres so I popped over to Alba Tyres and spoke with William who sorted me out. He provided a great service and showed immense professionalism and carried out the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service, very attentive and professional staff and much cheaper than I was expecting. Went in on spec at 16:30 and was back on the road at 16:50.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rang first and given approx time to arrive. Sadly puncture could not be repaired but new tyre fit & on our way home in 15 minutes!! Great attention to customer service....thank you!

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Depot manager was excellent, in fixing me up quickly. I would’ve provided five stars as a review but unfortunately the service engineer did not use seat covers.


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 729 Leeds Road, Bradford, BD3 8BZ, Bradford, West Yorkshire, Reino Unido

  • 01274 666726

4,8

Excelente

O TrustScore é 5 de um total de 5

718 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,8

Todas as avaliações

(718)

34.418 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Bad customer service don't go!

On arrival, I was met with a very short and discurtious fitter making pasive aggresive remarks about my arrival time. I explained my booking requested me to arrive between 9am and 10am (it was 9.30am). He then moaned that i should have been the at 8.30am?? Unfortunatley the incorrect trye was fitted to my vehicle. When I raised this with the fitter, he told me it wasn't his problem and to speak with ASDA about this.
Quite frankly the fitter should be taught about customer service.
I would not recommend this branch of Pro-Trye to anyone.

7 de maio de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Bradford Leeds Road

Resposta da Protyre Autocare - Bradford Leeds Road

Dear Stephen Woodhead,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Booked car in the Bradford branch via…

Booked car in the Bradford branch via telephone as the discount code wouldn’t work online booked me in for 3pm and I travelled from a nearby city to be told firstly it hadn’t been booked correctly by the member of staff then changed to he has and the proceeded to tell me o we can’t do it as we close in an hour and we have too much work on. Why book customers in for a specific time then tell them they can’t do it as no time and I I fact had arrived early!

3 de maio de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Bradford Leeds Road

Resposta da Protyre Autocare - Bradford Leeds Road

Dear Customer,

Thank you for leaving us a review and bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Good service

Good service. Polite.

28 de abril de 2025
logotipo da Protyre Autocare - Bradford Leeds Road

Resposta da Protyre Autocare - Bradford Leeds Road

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bradford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Had a puncture

Had a puncture, screw in tyre. Unable to accommodate in the morning but could in the afternoon
True to word when I rang told me to call in and fixed in approx 20 mins

14 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

A place where your car is safe

I have taken my car 3rd or 4th time to them and now I can say team over there is very knowledgeable, helpful and friendly specially Mr Billy, who listens carefully what you need and then goes ahead and executes it. Highly recommended place.

31 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast and friendly

Fast and friendly, great communication with me. Phoned me up and advised me on quality of 3 of my tyers. Said they need to be replaced in a few months or they could do them now if I wanted. Had them done straight away. Great service thank you guys......

7 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Billy changed my tyre which had punctured. Even though the tyre had been specially bought in, he checked to make sure he could not repair it. The work was done quickly even though the place was very busy.
Add to all this the fact that the tyre was much cheaper than anywhere else I tried and you can see why I recommend this outlet and will go back there whenever I might need a new tyre. Thank you Billy and Pro-tyre.

19 de março de 2025
Avaliado com 4 de um total de 5 estrelas

Really positive experience following feedback

Had a misunderstanding, which was cleared up by the manager. So now feel much better about my experience. Staff were courteous and everything was done on time.

28 de fevereiro de 2025
logotipo da Protyre Autocare - Bradford Leeds Road

Resposta da Protyre Autocare - Bradford Leeds Road

Dear Azam,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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