My daughter’s car needed two brand new tyres so I popped over to Alba Tyres and spoke with William who sorted me out. He provided a great service and showed immense professionalism and carried out the... Ver mais
A empresa respondeu
729 Leeds Road, Bradford, BD3 8BZ Bradford, West Yorkshire, GB
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My daughter’s car needed two brand new tyres so I popped over to Alba Tyres and spoke with William who sorted me out. He provided a great service and showed immense professionalism and carried out the... Ver mais
A empresa respondeu
Quick and efficient service, very attentive and professional staff and much cheaper than I was expecting. Went in on spec at 16:30 and was back on the road at 16:50.
A empresa respondeu
Rang first and given approx time to arrive. Sadly puncture could not be repaired but new tyre fit & on our way home in 15 minutes!! Great attention to customer service....thank you!
A empresa respondeu
Depot manager was excellent, in fixing me up quickly. I would’ve provided five stars as a review but unfortunately the service engineer did not use seat covers.
Escrito pela empresa
Escrito pela empresa
729 Leeds Road, Bradford, BD3 8BZ, Bradford, West Yorkshire, Reino Unido
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On arrival, I was met with a very short and discurtious fitter making pasive aggresive remarks about my arrival time. I explained my booking requested me to arrive between 9am and 10am (it was 9.30am). He then moaned that i should have been the at 8.30am?? Unfortunatley the incorrect trye was fitted to my vehicle. When I raised this with the fitter, he told me it wasn't his problem and to speak with ASDA about this.
Quite frankly the fitter should be taught about customer service.
I would not recommend this branch of Pro-Trye to anyone.

Resposta da Protyre Autocare - Bradford Leeds Road
Booked car in the Bradford branch via telephone as the discount code wouldn’t work online booked me in for 3pm and I travelled from a nearby city to be told firstly it hadn’t been booked correctly by the member of staff then changed to he has and the proceeded to tell me o we can’t do it as we close in an hour and we have too much work on. Why book customers in for a specific time then tell them they can’t do it as no time and I I fact had arrived early!

Resposta da Protyre Autocare - Bradford Leeds Road

Resposta da Protyre Autocare - Bradford Leeds Road
I have been using Protyre for many years now, the service is always friendly and efficient, and reasonably priced too. Usually they will fit you in straight away if at all possible.
Very friendly & accommodating staff, from the fitters to management. Great service & good location.
Had a puncture, screw in tyre. Unable to accommodate in the morning but could in the afternoon
True to word when I rang told me to call in and fixed in approx 20 mins
Quick service and a reasonable price... previous customer also gave glowing praise.
I have taken my car 3rd or 4th time to them and now I can say team over there is very knowledgeable, helpful and friendly specially Mr Billy, who listens carefully what you need and then goes ahead and executes it. Highly recommended place.
Brilliant service nice guys very helpful in every way due to my disability
Fast and friendly, great communication with me. Phoned me up and advised me on quality of 3 of my tyers. Said they need to be replaced in a few months or they could do them now if I wanted. Had them done straight away. Great service thank you guys......
It would be a better and quicker service, if there was someone to answer the phone, as he spent a lot of the time answering it
Great team and Mick is very helpful and prompt. Top marks.
The online booking system was easy to use, and the staff were friendly and professional.
Excellent service. Billy changed my tyre which had punctured. Even though the tyre had been specially bought in, he checked to make sure he could not repair it. The work was done quickly even though the place was very busy.
Add to all this the fact that the tyre was much cheaper than anywhere else I tried and you can see why I recommend this outlet and will go back there whenever I might need a new tyre. Thank you Billy and Pro-tyre.
Booked in for a mot excellent staff great service Thank-you
Had a misunderstanding, which was cleared up by the manager. So now feel much better about my experience. Staff were courteous and everything was done on time.

Resposta da Protyre Autocare - Bradford Leeds Road
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