Protyre Autocare - Bristol Brislington Avaliações 

608
O TrustScore é 4.5 de um total de 5

4,5

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... Ver mais

Avaliado com 5 de um total de 5 estrelas

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... Ver mais

Avaliado com 5 de um total de 5 estrelas

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, Reino Unido

  • 01179 772596

4,5

Excelente

O TrustScore é 4.5 de um total de 5

608 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(608)

33.781 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Tyre deflation message on car screen…

Tyre deflation message on car screen came up. They checked my tyre and found a slow puncture caused by a nail. Repaired 30 mins later I was on my way. Always helpful, polite, cheerful, a great team. Thankyou.

2 de março de 2024
Avaliado com 3 de um total de 5 estrelas

I would have given 5 stars if they had…

I would have given 5 stars if they had fitted the tyres what I had ordered online,
I ordered them over a week before I went to have them fitted.
To then find out that my tyres had not arrived so had the next down rated tyres.
But did not have any problems receiving a refund of the distance once contacting them via email.
I would use again, just as long as I was able to have the tyres that I ordered fitted.

28 de fevereiro de 2024
logotipo da Protyre Autocare - Bristol Brislington

Resposta da Protyre Autocare - Bristol Brislington

Dear Steven Lane, 

Thank you for sharing your feedback regarding your recent experience with us. 

We are sorry to hear that the tyres you had ordered in advance online had not been delivered in time for your appointment. Although, we're glad that our team was able to promptly address your concerns and provide a refund for the price difference once you contacted us via email. 

We can confirm that we have raised this matter with the Area Manager, he will investigate and will be in touch with you in due course to discuss further. 

Kind regards,
Eddie 
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Sorted tyres and problems I had.ad a few problems with getting my…

Had a few problems with getting my tyres changed. The lock nut, I had was incorrect for my wheels. The guys were helpful. Once sorted with my car dealers, they kept the tyres back for me. I had to wait for new locks arrived, and changed on the car. Once tyres were changed, had warning light on. They looked at why and and sorted. As of always, service was excellent. Many thanks.

28 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

14 de fevereiro de 2024
logotipo da Protyre Autocare - Bristol Brislington

Resposta da Protyre Autocare - Bristol Brislington

Hi Sabah, thank you for taking the time to review the excellent customer service you received at our Bristol, Brislington centre. We hope to welcome you back in the future - Phoebie, Customer Care

Avaliado com 5 de um total de 5 estrelas

Willing to listen to what the customer…

Willing to listen to what the customer wants and are never pushy when recommending tyres . One customer in front of me wanted all her tyres changed as she thought all four tyres were below the legal limit . Staff informed her that all four tyres were good and over five mm of tread . They could of just changed her tyres and took the money .

14 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

Went to fit two tyres on for my VW…

Went to fit two tyres on for my VW Polo, didn’t reset the puncture sign in the car. The worst was the wheel trim not secured tightly. When we reached home, one wheel trim was not present. Will not recommend. It’s not about a rushed service. People need a qualitative service which was not provided.

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Protyre Autocare - Bristol Brislington

Resposta da Protyre Autocare - Bristol Brislington

Dear Sharmily Balabaskaran,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and contact number a team member will be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent Service with a lovely team

I was met by a very friendly young man who dealt with my puncture, because of a screw, and did not try to push a new tyre. He said it could be repaired but I preferred a new tyre and, again, he did not push top of the range - it was my choice. All in all, excellent service and very quick. I was extremely worried as, when in Spain, it took ten days to get tyres replaced as, having been the victim of a crime, you were stressed enough as it was, and they would not change just one tyre they insisted on changing four with only 6,000 miles on the tyres!

10 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

New tyre

It was a good service made a appointment the same day and they sorted it out in no time 👍

20 de dezembro de 2023

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