Protyre Autocare - Buckley Avaliações 2.444

O TrustScore é 4.5 de um total de 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good selection of appointments, easy to book, friendly staff and don't try and rip you off. If a tyre can be repaired they will repair it.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after readin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Mount Terrace Works, CH7 3AE, Buckley, Reino Unido

  • 01244 544575

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly and reliable

Good selection of appointments, easy to book, friendly staff and don't try and rip you off. If a tyre can be repaired they will repair it.

20 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Allan North Wales,

We're so glad to hear you appreciate our selection, ease of booking, and friendly staff.

We always aim for fair and honest service, especially with repairs.

Thank you for your kind words!

We will look forward to welcoming you again at our Buckley branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Tracking adjusted

Tracking adjusted

24 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Matt Davies,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

booked in for noisey exhast flexi pipe…

booked in for noisey exhast flexi pipe after system replaced last september they found flexi pipe faulty centre box and tail box baffles faulty all replaced under gauentee on top of this lower engine mount faulty and front discs pads needed replacementall work done efficiently and at a reasonable cost well done to the staff that did the work

18 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient!

Prompt, friendly and efficient service. Work completed on time with no fuss.

19 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Hello William,

Thank you for your wonderful 5-star review! We are so pleased to hear you received prompt, friendly, and efficient service from the team in centre. We appreciate your feedback.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Lovely staff and very helpful

Lovely staff and very helpful. Didn't have to book so just turned up and they had my car done in less than 30mins. Will definitely be a returning customer.

17 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Hello Jo​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Noticed whilst driving to work that my…

Noticed whilst driving to work that my tyre was flat, this was the closest tyre place to me and I hadn’t made a booking, I chanced it as the only other option was the call the AA or attempt to chance the tyre myself, even though they were really busy and only take bookings the staff were really helpful in fitting me in, great service and thankful for their quickness in resolving for me so I could eventually get to work, albeit an hour or two late

28 de janeiro de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Hello Lewis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Air con re gas

Booked the car in for its air con and got my days mixed up and went on the wrong day but they completed the job no problem. Thanks

3 de junho de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Hello Jenni​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Customer service was brilliant

Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it straight away, diagnosed the problem and re funded me the cost. Thank you for trying & being honest.

3 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Absolutely useless contact

Absolutely useless. Found this garage through FixMyCar. They offered the cheapest price so I contacted them on the 24th May to try and book my car in for regas. They asked for my information which I sent back. Heard nothing. Wrote to them again 28th May, no response. Phoned on the 1st June and was promised someone would phone me, nothing. Rang again afternoon of the 1st and was told again, someone would phone me. Phoned again the 2nd June and was told only the manager can book in air con as he's the only one that is actually licensed to do the job. The manager wasn't in. I expressed my frustration but they said he would call me. No contact. I've given up and booked into another garage that's actually closer. Wouldn't bother with this lot, they couldn't organise a booze up in a brewery.

24 de maio de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Customer,

Thank you for notifying us of your concerns. We are sorry this happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 2 de um total de 5 estrelas

Told they would ring back with info or…

Told they would ring back with info or cost next day, had to ring up , still to info cost, never did get the info cost ???.

29 de maio de 2026
logotipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Martin Large,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

The mechanic / engineer was excellent

The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after reading the guidence on the side of the door

25 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Audi in for Gold service

Put my Audi in for Gold service. All done with regas and helpful advice to use aircon more for it to last longer.
A week later oil light came on. Took car straight back to the same garage. Looked at it straight away. A fault with part fitted during oil change.
Got new part straight away and replaced oil. Done with in 1 hour half. No charge.
Can’t fault service.
Thanks all

18 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

The service I received was excellent however

The service I received was excellent. Booking by phone was easy. My car was seen as soon as I arrived and the job was completed quickly. The only criticism I have is that whilst I was in the waiting room the lady on reception was berating a member of staff for not dealing with a customer correctly - I felt this was unprofessional and did not give a good impression.

13 de maio de 2026

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