Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... Ver mais
A empresa respondeu
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... Ver mais
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Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Buxton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, Reino Unido
- 01298 353790
4,7
Excelente
647 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very Helpful
24 de março de 2025
Great friendly service
Great friendly service. Full assessment of the tyres and brakes sent via email. Work completed in great time and at a reasonable cost.
Definitely recommend.
19 de março de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Invoice sent to me wrong e mail this…
Invoice sent to me wrong e mail this has happened before I told you but not bothered updating your files ☹️
17 de março de 2025
Resposta da Protyre Autocare - Buxton
Dear john mycock ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion. we have resend the invoice to the email address provided for you.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good communication.impartial advice
Good communication.impartial advice. Pleasant staff.
12 de março de 2025
The easy of booking and friendliness of…
The easy of booking and friendliness of staff allowed me to drop my car of early and rang me when it was done great service
12 de março de 2025
Resposta da Protyre Autocare - Buxton
Thank you for your kind words. We're glad to hear you had a positive experience with our team.
kind regards
Kayliegh - customer care Protyre
Just had the car serviced and it seems…
Just had the car serviced and it seems to be pretty comprehensive and at a fraction of the price the car's manufacturer wanted to charge.
Friendly staff always helps.
7 de março de 2025
Excellent - would recommend
Very clear and upfront about prices etc. Very prompt and excellent result
3 de março de 2025
Quick resolution of problem
Diagnosed faulty tyre and replaced it with identical tyre very quickly
21 de fevereiro de 2025
Booked an app the day before was seen…
Booked an app the day before was seen on time next day , tyres sorted.
12 de fevereiro de 2025
Had two tyres fitted
Had two tyres fitted , the next day some horrible knocking noise , call the AA the wheel nuts where not even finger tight , apart from that all ok
12 de fevereiro de 2025
Resposta da Protyre Autocare - Buxton
Dear Customer ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reliable and efficient tyre specialist
Needed 2 new tyres and the tracking checking. I found this company to be reliable, efficient and pleasant to deal with. Will be very happy to use them again.
8 de fevereiro de 2025
When I tyre company can’t change a tyre…
When I tyre company can’t change a tyre without threading bolts you have a big problem
29 de janeiro de 2025
Resposta da Protyre Autocare - Buxton
Dear Customer,
Thank you for raising your concerns.
We would like the chance to investigate into this matter, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Honest guys
Honest guys, who helped me with such profession and great customer service
29 de janeiro de 2025
excellent service
very helpful with ordering my tyres n then fitting highly recommended
22 de janeiro de 2025
Very professional made appointment…
Very professional made appointment turned up a little late but were ready straight in and out in 20 minutes ... Will be back
22 de janeiro de 2025
Great Friendly & Professional Service
Called due to having a unusable tyre after hitting a pothole in Derby. Polite, friendly and super helpful even though it was late in the day when I called and computers had been switched off. They ordered a tyre (I have an awkward sized Honda tyre) after apologising for the computers being off (apology not needed though).
Next day, service was fast and efficient with lots of communication/updates (they called me). Although part of a bigger group, they run this very much as a local business and have the community/customers at heart.
Cannot recommend them highly enough. Top blokes, friendly and professional
16 de janeiro de 2025
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