I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Ver mais
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Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Ver mais
A empresa respondeu
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Ver mais
A empresa respondeu
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Ver mais
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Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... Ver mais
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Escrito pela empresa
Escrito pela empresa
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Reino Unido
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Fantastic service. Super helpful and friendly staff who went above and beyond to assist me at late notice when I had a flat tyre even though they were extremely busy. Highly recommend.
Ryan (and the MOT tester) were very polite and respectful and kept me informed of any updates and information. I’ve been bringing my vehicles here for quite a few years and will continue to do so. Keep up the good work!
Service was OK. Just that. Nothing more. Took longer than I was advised. No apology.
There's always a certain.... laddishness about these places. A feeling that they're clubs for the staff to have a good time in at the customers' expense. I think they forget that it's we who pay their wages. I'm a 60 year-old man, pretty ballsy, so god knows what this place would feel like to a less confident woman, for example.
The first tyre place that REALLY cracks the idea of making the customer feel welcome and not an inconvenient idiot will really coin it. As I say, service was OK, but it's not an experience I look forward to.

Resposta da Protyre Autocare - Cambridge
We’ve used Protyre a number of times for various car related services and are never disappointed. The staff are friendly, professional and always transparent with their feedback. We trust them fully with all their work and always recommend them to friends.
Didn't have the tyres for the morning slotI had booked, but offered several options. Pleased with the service overall.
From the online order and booking, to the reception at the garage is always a stress-free process. Nice prices, Nice people. They really do seem to care. I will ill be back again, I am sure.
Amazing work by Jeremy and the team, had an emissions related failure and was told I can purchase the required part myself and have it installed for a super reasonable price
Protyre is excellent. Good service, quality and affordable prices.
Great price on the Bridgestone tyres I wanted. Professional service from a really helpful team - especially Jeremy, both over the phone and on the day. This is the second time I’ve used them now and on both occasions they’ve been extremely reliable.
Always a friendly reception, very helpful and easy to contact and book the car in. We use them for both our cars, service, MOTs, repairs and more recently a new clutch. Its nice to visit and be remembered as a regular customer too.
These guys are awesome. Fair prices, always high quality work, don't oversell stuff. Very generous to me today as a loyal customer - will keep using them for as long as I'm on four wheels.
Great clarity and advice from both lads on the reception at both visits. Goood communication from the MOT test met and really efficient with booking my emissions (the only thing that failed the MOT). I took the guys’ advice and the MOT passed. Felt completely assured and trusting with the whole team as I am sure that some people get fails or advisories to generate work, but not these guys. Highly recommended and I will see you next year (hopefully not sooner)! l
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