All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.
A empresa respondeu
Localização
Trocar localizaçãoUnit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB
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Veja o que dizem as avaliações
Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... Ver mais
A empresa respondeu
I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... Ver mais
A empresa respondeu
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Canterbury
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, Reino Unido
- 01227 455548
4,7
Excelente
851 avaliações
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I've used Protyre Canterbury many times…
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Reception are polite and attentive. Throughout the duration of my visits I am kept informed of what is happening and there are never any little surprises on the final invoice with everything itemised and in plain English. Thanks!
23 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Canterbury
Hello Marc,
We are so pleased to hear about your consistently excellent experiences at our Canterbury centre over the years. It is wonderful to know our technicians' knowledge and pride in their work, along with our reception team's politeness, have made such a positive impression. We truly appreciate your kind words about our service. Thank you for your continued trust in us!
Best regards,
Eddie
Customer Care - Protyre
Failed MOT on a tyre
Failed MOT on a tyre. Managed to get a tyre delivered same day and fitted for a price.
Very friendly front member of staff, he was great. The other staff don't seem to want anything to do with customers and that's quite apparent. Not that it's really an issue.
17 de junho de 2026
Very prompt and courteous help and advice
Very prompt and courteous help and advice from staff. Have used this company previously and always return for any problems with our cars. Prices are very reasonable and would highly recommend.
17 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Canterbury
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for helping me out when I had…
Thank you for helping me out when I had a flat tire when I was due to set off to Le Mans for the 24hr you provided me with great service and I managed to catch a slight later than scheduled ferry I had a really great time thanks to your excellent customer service
17 de junho de 2026
Resposta da Protyre Autocare - Canterbury
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a great place to have tyres…
What a great place to have tyres fitted. Staff are extremely friendly and helpful and they will find an amazing deal on tyres for you. The coffee machine in the lovely waiting room (where you can also view your car on screen) is super easy to use, delicious and free! Bonus! Try this place, I`m sure you won`t be disappointed.
16 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Canterbury
Hello Rebecca,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and superb customer…
Great service and superb customer relations
MOT tester very thorough
12 de junho de 2026
Resposta da Protyre Autocare - Canterbury
Hello John and Katy,
We are delighted to hear you received great service and superb customer relations from the team in centre. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Tyre was damaged on fitting
Tyre was damaged on fitting. When reported next day they tried to blame fault on manufacturer and offered no support leaving me with a huge bulge on tyre and not safe to drive.
12 de junho de 2026
Resposta da Protyre Autocare - Canterbury
Dear Roy Steer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
It took 1hr 40 minutes to regas the air…
It took 1hr 40 minutes to regas the air con. Staff were friendly.
12 de junho de 2026
Resposta da Protyre Autocare - Canterbury
Dear ICTS ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good service
Very good service, very polite & Called me prior to visit to inform me that the work would be delayed as they were waiting for a delivery. Phoned when job was complete to let me know my car was ready to be picked up.
3 de junho de 2026
Resposta da Protyre Autocare - Canterbury
Hello,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you were kept informed about the delay and that the team in centre communicated effectively regarding your car's readiness. We appreciate your kind words about our service.
Best regards,
Eddie
Customer Care - Protyre
Excellent service from Protyre
Excellent service from Protyre from start to finish. They went above and beyond to help me and made the whole experience stress-free. The waiting area was lovely and clean, which is quite rare to find, and I was even offered a nice hot drink while I waited. Fantastic customer service, friendly staff, and I would highly recommend them. Thank you again!
4 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Canterbury
Dear Danielle Bibi,
Thank you for taking the time to share your really positive feedback!
We are so pleased to hear you had an excellent experience and found our customer service to be fantastic.
It's wonderful to know you appreciated the clean waiting area and the hot drink.
We are delighted that we could make your experience stress-free at our Canterbury branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and really friendly
Great service and really friendly, will be using again.
3 de junho de 2026
Had my car mot today I had too give it…
Had my car mot today I had too give it 5 stars as the staff was very efficient, lovely clean waiting room with lovely coffee on hand, a tv where you watch your car having it’s mot, went above my expectations will definitely use them again and a good price for the service I received
3 de junho de 2026
Avaliação não solicitada
Being able to book an MOT check at very…
Being able to book an MOT check at very short notice. Inspection was handled within five minutes of dropping the car off and completed in 45 minutes. The cost of £34 approx was half that quoted by the car’s brand service facility where I was told the car would need to be left all day. No brainer to use protyre again.
8 de maio de 2026
Excellent service
Excellent service. I needed my wheels balancing before I went on holiday and they fitted me in the next day. Also they’re really friendly and helpful. Just the best!
9 de maio de 2026
Not happy with service.
Not happy with service.
Aircon still not working.
Can't get it sorted out.
4 de maio de 2026
Resposta da Protyre Autocare - Canterbury
Dear Kim Brooks,
We're sorry to hear that your aircon is still not working. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Helpful,polite and great service
13 de maio de 2026
Helpful and made me feel comfortable…
Helpful and made me feel comfortable using their m.o.t. service
6 de maio de 2026
Fantastic
Luke was great. Very helpful and very good with his advice as to what tyres to buy. Price was good and service excellent. Would recommend and will use them again.
30 de abril de 2026
Avaliação não solicitada
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