Protyre Autocare - Carlisle Broadway Avaliações 

Excellent customer service from Phil!

We had a slow puncture and tried to get this fixed at another garage in Carlisle without success together with a great deal of frustration. We should of gone to Gates Tyres as we have done previously. Problem was fixed within half an hour - Thank you Phil for your professionalism and great customer service.

polite staff, good knowledge of products. easy booking process

Good service, very efficient.

For the second time, car wasn't looked at for over an hour after booked time. Was told 3 vehicles booked online at same time and I was after them. I too booked online, 2 days previously.2 tyres, left at 5pm! So a 3.30 appointment ended up with me leaving as the last customer of the day. Previous time they 'forgot' my car, so another hour+ delay. Needs sorting.

Efficient and friendly service

I have used Gates tyre centre twice recently. Both times everyone I met there was polite and helpful. The second visit a mistake was made and I had to return the car for further work. I received an apology and was happy that the remedial work was prompt. Great service and a positive attitude. I will go back in the future

Very helpful and efficient service pleasant staff explain in detail any issues they find that many affect the vehicle.

Quick. Very friendly staff

I called in to get a price for two rear tyres for my BMW and I was attended to by Grant who was very helpful. He ordered the tyres which were fitted when I visited a week later. During my visit to have the new tyres fitted he kept me informed as to how long it would take to fit the tyres and he also asked his colleague to check a front tyre for me. All in all I am very happy with the service.

Excellent service as always.

Had booked appointment for 11.30 for one tyre to be fitted never left till 10 to 1 and had appointment elsewhere at 1.30 so had to rush back

Long delay completing tyre change despite booked appointment, no communication regarding reason for delay or apology, no guarantee feedback and no invoice provided

Excellent service and competitive pricing.

Sorted quickly but was a little more expensive than quoted....not a problem

Excellent service and very pleasant staff

Unwanted re-direction from favoured Company (across road) Office area dark and dirty, flooring was way past renewal date, had to wait an hour and whilst repair seems to have been successful £35-00 for a puncture repair !!!! I won't be going back

Advice received about the tyres I bought was appreciated. Arranging the tyre fitting was easy and the work was carried out efficiently.