Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver mais
A empresa respondeu
Localização
Trocar localização88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Smooth and easy visit for the fitting of a set of tyres pre purchased online. It was easy to make the purchase and receive a good discount. Booking for the fitting was simple. I arrived in plenty of... Ver mais
A empresa respondeu
Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed... Ver mais
A empresa respondeu
Good job done very quick,changed 4 tyres for me that they ordered in and got quick then completed a free battery check,informed me it was nearly at the end of its time and quickly replaced it ..
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- também em
- Loja de Baterias de Carro
- Loja de Freios
- Oficina de Inspeção Veicular
- Serviço de alinhamento e balanceamento
- Serviço de Motorista
Sobre Protyre Autocare - Carlisle Broadway
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Reino Unido
- 01228 529656
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Protyre Autocare - Carlisle Broadway
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick service but tyre fitter never put…
Quick service but tyre fitter never put a seat cover on car seat before he got into drive car into the garage,After sitting on the garage floor before hand
1 de julho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Dear Nicholas Barwick,
Thank you for leaving us a review of your experience at our Carlisle Broardway centre. We are glad you found the service to be quick, although we understand your concern about the seat cover not being used. We have passed this onto management to investigate with the centre to ensure this does not happen again.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Carlisle Broadway
Hello Christine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carlisle Broadway
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top customer service very friendly and…
Top customer service very friendly and professional, makes the process less stressful knowing your vehicle is in good hands and not just trying to make as much money as possible from you like a lot of companies in this field
29 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Dear Me,
Thank you for your wonderful feedback!
We are so pleased to hear that our team at our Carlisle Broadway branch, provided excellent, friendly, and professional service, making the process stress-free.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff in reception were very friendly…
Staff in reception were very friendly and professional. The lads in the garage got on with the job and my car sorted efficiently.
26 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Mrs Bellas,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great place for tyres
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was done efficiently. I’ll definitely be coming back and would happily recommend them to anyone needing new tyres or repairs.
24 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carlisle Broadway
Hello Mr Pool,
We are delighted to hear you had such a positive experience with our team in Carlisle. We greatly appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Wanted to change tyre Make
Wanted to change tyre Make. Lad on the phone guided to the right tyres. Fitted the next day.
Very helpful
22 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Mr Evans,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booking process issues
Rang to book tracking/front wheel alignment, but told don’t take bookings, just turn up. Did that twice, too busy. Went at opening time to be told 2 bookings in front of me!!
Anyway, job was done, thoroughly, with a very detailed report on tyres/brakes etc.
8 de junho de 2026
Staff were super friendly and helpful
Staff were super friendly and helpful. Very much recommend this place!
12 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Sarah,
We truly appreciate your 5-star review! We are delighted to hear our team in centre were friendly and helpful. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Carlisle Broadway
Hello Eric,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used Gates Protyre Carlisle…
I have used Gates Protyre Carlisle twice this year. The first time to replace my front tyres. The second time was for an aircon recharge, and a brake fluid change. I cannot fault the service I received on both occasions. A quick, efficient & courteous service!
25 de maio de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great communication
Great communication. Explained everything when I went to pick up my car. Always have a good experience when using this garage.
8 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Kirsty,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff from start to…
Very friendly staff from start to finish a job well done and excellent communication at all stages 👏
5 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carlisle Broadway
Dear Kopa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked air con refill online for…
Booked air con refill online for Carlisle Kingstown Branch. Arrived at allotted slot, car taken straight away to have the gas replaced.
Sorted and refund in just over 30+ minutes. Staff very friendly and air con 100% colder than it was.
1 de junho de 2026
Poor Time keeping
Made booking for a MoT turned up on time and told it would take 1 hour.
Returning after 1 hour, the car had just started the MoT and we waited another hour before it was ready
If we have to make appointments then please stick to the times agreed
1 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Dear Gretna,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very good price for the tyres and…
Very good price for the tyres and fitting. Treys fitted and balanced as agreed within allocated designated time window.
19 de maio de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.