Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoVentura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... Ver mais
A empresa respondeu
Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.
A empresa respondeu
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Carterton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Reino Unido
- 01993 843987
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient and friendly..Good value for…
Efficient and friendly..Good value for money.
1 de julho de 2026
Resposta da Protyre Autocare - Carterton
Hello Liz,
Thank you for taking the time to leave us this excellent review! We are so pleased to hear that you found our service efficient and friendly, and that you feel you received good value for your money. We appreciate your feedback and custom.
Best regards,
Eddie
Customer Care - Protyre
As usual I was very pleased with…
As usual I was very pleased with Protyre Carterton
Thank you very much
Cheers
Mark 👍
23 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Carterton
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am always very happy with the work…
I am always very happy with the work carried out by yourselves, thank you very much 👍
29 de junho de 2026
Resposta da Protyre Autocare - Carterton
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carterton
Hello Mrs Barrett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carterton
Hello Mr Bremer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
15 de junho de 2026
Resposta da Protyre Autocare - Carterton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service but if you say it will…
Good service but if you say it will take an hour, don’t take 2, also when you say 10 more minutes don’t take 25.
Just say it’ll be 2 hours from start and no one gets annoyed.
19 de junho de 2026
Really helpful and useful
Really helpful and useful. Genuine and don’t “”fail” stuff for the sake of income.
17 de junho de 2026
Resposta da Protyre Autocare - Carterton
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carterton
Hello Julie,
We are delighted to hear you had a positive experience. We appreciate your kind words. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
David rang to tell me my car needed…
David rang to tell me my car needed four new tyres at £80 each and other repairs £600 I said I couldn’t afford it he offered a payment plan. I came to collected my car, it was pouring down with rain. My car was outside with the drivers window wide open and the inside of my car getting soaked, I pointed it out to David who made light of it ( I haven’t a wipe no harm done but the inside was very wet). I went on line to find cheaper tyres at home. protyre came up with tyres from £35 why wasn’t I offered cheaper tyres. I proceeded to purchase at different company so protyre lost my custom. I will not be a returning customer as this is the second occasion I had bad experience at protyre. I feel because I’m a woman they think I don’t know what I’m talking about.
4 de junho de 2026
Resposta da Protyre Autocare - Carterton
Dear Debra Briggs,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Lovely service and really helpful
Lovely service and really helpful, decent prices too.
1 de junho de 2026
Friendly, accomodating and willing
I was greeted by friendly staff who were accurate in their estimated wait time. They were also honest in an additional job that i requested that couldnt be completed there and then, but spent time giving their best efforts
13 de maio de 2026
The service was excellent
The service was excellent. So easy to book and very friendly staff!
13 de maio de 2026
Great service,very efficient
Great service,very efficient
It must be good as this is our 3rd year.
See you next year.
29 de abril de 2026
Competitive pricing
Competitive pricing. Booking in availability was good and job was done in less than one hour.
29 de abril de 2026
Only after your money
Took my C1 if for tracking. I was told it could not be done as seized and would cost approx £400 to fix. Took car away and popped it to another garage. Car done in 20mins with no issues. Not even a mention of a seized lock nut. Only after your money.
20 de abril de 2026
Resposta da Protyre Autocare - Carterton
Dear Lee gaffney,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleased with fast and courteous…
Very pleased with fast and courteous service I received from the Team at Pro-tyres and good price on the tyres. Many thanks.🙏
22 de abril de 2026
Swift and supportive
22 de abril de 2026
One small problem
Booked in for 17:00, got there due to traffic 17:10 but they still got me in, however as they were rushing I think maybe they wasn’t focused as a day later I noticed one of my wheel bolts was 3/4 undone !
13 de abril de 2026
Resposta da Protyre Autocare - Carterton
Dear Stephen Wilkinson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and friendly staff
13 de abril de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.