Protyre Autocare - Caterham Avaliações 

1.645
O TrustScore é 4.5 de um total de 5

4,7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Peter and the whole team were fantastic, from start to finish. Not only highly recommended, but moving forward will now be my go-to location for automotive needs.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Reino Unido

  • 01883 348609

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(1.645)

34.122 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you Peter and team

Peter and the whole team were fantastic, from start to finish.
Not only highly recommended, but moving forward will now be my go-to location for automotive needs.

4 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Mr Cast,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Booking process and service

Booking process and service

12 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Mr Cova,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Fanstatic customer service from Peter…

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever seen.

12 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Vishal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 1 de um total de 5 estrelas

Rubbish service

Rubbish service
no respect for customer
staff are very rude

Manager who was doing a very good job is no longer there. Current assistant manager who runs the place is very rude.

10 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Dear Christolin  ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Very friendly team!

I was booked in to have my tyres done through my lease company. The lease companies organisation was terrible. The pro tyre team were so patient and kind. They could have cancelled the booking (given that that’s what the lease company kept doing!) but they didn’t- I felt they went above and beyond to get the job done. The young lad came in on his day off to do it. Ever so friendly. 10/10

7 de agosto de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Shanice,

We are truly grateful for your kind words and for acknowledging the dedication of our team at Caterham. It means a great deal to us to hear that they able to go above and beyond to ensure your tyres were fitted. We always strive to provide exceptional service, and we are so pleased that their efforts made a positive difference in your experience. Thank you for taking the time to leave us a review!

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Purchased four tyres and wheel…

Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on. Staff service was great to.

5 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Duncan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Took my car there for an aircon regas

Took my car there for an aircon regas, very professional and completed the job on schedule

5 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly,polite,professional and…

Friendly,polite,professional and efficient as ever.

3 de agosto de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Miss Miller,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great price, quick delivery, good service

4 4x4 tryes were a great price and in stock online, delivery much faster than when stock is in the EU and the fitting service was great.

29 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Brad​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Customer service and punctuality is on…

Customer service and punctuality is on point

27 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Lazarus,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great service & friendly staff

Great service & friendly staff. Fitted my tyre straight away without any issues.

22 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Good customer service and prompt action…

Good customer service and prompt action as requested to sort out a problem with my tyre.

27 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Mrs Dolling​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly and willing to provide a…

Friendly and willing to provide a prompt service

24 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly efficient staff re MOT & Service

Efficient booking service
Really friendly staff

22 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Dear Dave,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Caterham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Fantastic Service & Support

Fantastic advice over the phone & super quick service provided for 2 very dangerous front tyres

15 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Lisa​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 4 de um total de 5 estrelas

Good Job, no issues, fair price

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed within around 1.5 hours, which was not too bad. I received a wheel alignment report and the receipt at departure. They had a good sized waiting room with tea/coffee machine and plenty of parking for customers. The staff were polite, Manager seemed like a decent guy. Happy overall.

22 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic garage always so helpful and…

Fantastic garage always so helpful and always get a reminder telephone call. Wouldn’t go anywhere else.

22 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Mrs Richards​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly efficient service

22 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Dear customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Professional

Professional

20 de julho de 2026
logotipo da Protyre Autocare - Caterham

Resposta da Protyre Autocare - Caterham

Hello Liz and John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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