First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... Ver mais
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Localização
Trocar localizaçãoUnits C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB
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Veja o que dizem as avaliações
I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... Ver mais
A empresa respondeu
Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... Ver mais
A empresa respondeu
They really took an interest in other the car and my requirements. The level of care & attention was above & beyond what I was expecting but full marks to the guys who looked after the car. They ob... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Cheltenham
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, Reino Unido
- 01242 584757
4,6
Excelente
1 mil avaliações
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First time at Cheltenham branch
First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as fast as had been suggested. Great service by Mark and his team.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Cheltenham
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I had everything explained to me and I…
I had everything explained to me and I received a quote as requested before work was done.
24 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great team good service
21 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Cheltenham
Dear Kaster,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very Professional efficient Staff
Very Professional efficient Staff, reliable and easy to communicate with
10 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Julieta,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Protyre were all very…
The guys at Protyre were all very professional and a pleasure to deal with, they got me in straight away to do my air con service and re-gas and it’s working really well, I’ve already recommended them to family and friends.
19 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Experience
I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team.
I recently took my car in for an MOT. The communication was clear and the process made simple. PT kept to the agreed time slots. They explained the outcome of the test and gave me helpful advice.
The waiting area was clean, welcoming and well stocked with drinks if you want to wait.
Very happy with service provided, would happily recommend the business.
19 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Mrs Walker,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Martin was very helpful and…
Martin was very helpful and informative, I do send my immediate family to Protyre , knowing they will looked after properly.
17 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great price
Great price, carried out in a reasonable time, would definitely use them again.
14 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super helpful service from ProTyre
Courteous and most helpful service from Manager Mark Baker yesterday and this morning. I'm a driving instructor who needed a replacement tyre at very short notice for a driving test at 11am this morning. Trust my car to have low profile 'special' tyres on 20" rims that no one seems to carry in stock. Damaged tyre was spotted at 4:30pm the evening before. I contacted several Cheltenham fitters with no luck before arriving at ProTyre. Mark said not to worry and ordered the replacement tyre to be delivered next morning i.e. today. "Come in at 8:30am and we'll have it sorted for you." And that's just what Mark and his team did. Thanks Mark. Great service. And my pupil passed first time with just two minor faults. What looked like a disaster turned into a good day.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Cheltenham
Hello Bob,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service!
They really took an interest in other the car and my requirements. The level of care & attention was above & beyond what I was expecting but full marks to the guys who looked after the car. They obviously took pride in the job which was appreciated. I would hesitate in recommending the Cheltenham Protyre to anyone
12 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Duncan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very good service
12 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service carried out in an efficient and…
Service carried out in an efficient and timely manner
7 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Mr Templeton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Have to say had a great experience with…
Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and completed with-in the time stated on-line., also have to comment on such a clean and tidy waiting area, most impressive and coffee available and offered.
31 de julho de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Go here! Highly recommend.
Admittedly, Protyre were the 3rd tyre place I visited on Saturday after 2 other places were unable/unwilling to help.
These guys were lovely. Helpful. Informative. Sorted out a botch job of a tyre change I'd had somewhere else for an amazing price.
These guys WILL now be my first go to for everything car.
Many thanks Protyre Cheltenham. I'll be telling my friends.
1 de agosto de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Kingsditch Cheltenham
Always great service from Kingsditch team. Knowledgeable and trustworthy
29 de julho de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Kim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very easy to book and prompt and…
Very easy to book and prompt and courteous service on the day. Had MOT and Gold Service and will return again.
27 de julho de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Parts that don't last, use Halfords or specialist
Update: 14 August 2026
I got in touch with Protyre as requested by them below. I then had to chase that to get a response. The call I got was short, sharp, and unhelpful: "yeah you'll have to pay for those anyway because they're past guarantee". This only added evidence to my suspicion they use parts that'll perish soon after the year is up. I urge everyone to avoid at all cost, it'll be cheaper in the long run! In contrast to other interactions, the person I just spoke to was not friendly. I've downgraded from two to one star because of this experience.
-----
Original review:
The folk here are very nice and approachable, but the parts they are using are evidently very poor. 18 months ago I had my track rod ends replaced by Protyre. This week, they were the cause of an MOT failure; one side a complete failure, one an advisory, so both realistically need replacing again to the tune of £400-500. Before then, the ends didn't need replacing for 18 years! This is just unacceptable and, in my view, evidence of cheap and substandard parts being used. For this reason, I would avoid at all costs if you have any repair work that needs doing and go to a specialist or Halfords. I have been into Protyre multiple times before for tyres, tracking and MOT, and they're always friendly and helpful. I likely won't return though and wouldn't recommend.
24 de julho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Cheltenham
Dear Tom,
Thank you for notifying us of your concerns regarding the parts.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Cheltenham
Hello Glynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great team very helpful
Other than having to wait over 3 hours
12 o'clock appointment left at 3.30
Other than the wait service was excellent great helpful team would comeback just not at the weekend
29 de julho de 2026
Resposta da Protyre Autocare - Cheltenham
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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