I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... Ver mais
A empresa respondeu
Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB
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I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... Ver mais
A empresa respondeu
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... Ver mais
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... Ver mais
A empresa respondeu
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, Reino Unido
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Arrived on time and car was taken to the fitting bay straight away. New tyres fitted in about 25 minutes and a paper health check on tyres and brakes delivered. Tyres were bought in line in advance with a great discount. All very efficient.
Really friendly accomodating staff and environment and always very professional.
As always, a great job at a good price with excellent and friendly communication.

Resposta da Protyre Autocare - Colchester
I went into the Reception (Colchester) on a Saturday Lunch time to book my vehicle in for 2 Front Tyres. After waiting a while at reception i was seen my a member of staff that i assume was having a bad day as all i got was a grunt and he was staring at me. Explained i wanted 2 tyres soon, gave him the type of tyre i wanted and got a 'we won't have them in stock' i said you can order them though? Yes, £170 per tyre fitted etc. Which i agreed as i'd been meaning to book it in for a few weeks.
The next part is my own fault, in the past they had said to me don't go to BlackCircles next time, come straight to us. Stupidly i checked Black Circles after having them fitted to find they were £122.22 per tyre fitted! (Exact same tyre)
Edit - After contacting Protyre as requested, i was contacted by Steve the Manager. Full apology given and came to a mutual agreement on the pricing. Handled with professionalism!

Resposta da Protyre Autocare - Colchester
Very helpful and friendly customer service. 5 star
The prices are great, the staff are friendly and quick to tell you if your car needs repairs.
First time using Protyre and quite impressed! They were on time with my appointment, and quickly fitted 4 tyres and front alignment. Pricing was also very competitive.
First the price by far the cheapest price the garage was equipped with up to date equipment clean and very knowledgeable staff and the person in reception on bank Holiday Monday very helpful I was only in for a/c regas which turn out not to be the only falt so he told me what he thinks it is and parts to use 😀
Seen promptly at appointment time. Staff polite and helpful. Free coffee always helps! X
The service I received was great.
I was shocked when the bill increas
My appointment was 8.30am, job.completed by 9.30am & all good.
I booked on line but couldnt see anywhere to put the code that was given to get £10 off the price so ended up paying the full amount.
Steve the Manager whom I had already phoned arranged for a £10 refund which I have now received .
Always get good service here - wouldn’t go anywhere else
Overall service was okay and the work was done, In general, everything else was fine.

Resposta da Protyre Autocare - Colchester
Great service, well equipped and keen to help!
Friendly acknowledgement on arrival, appointment time kept. Advice offered on tyres and, although not booked, wheel alignment was suggested and fitted in on a busy day. Very professional experience, excellent advice offered and work carried out to high standard.

Resposta da Protyre Autocare - Colchester
Great service and professional advice ftom Steve, top manager the best
Quick, friendly and professional with the best customer waiting room ever!
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