Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Ver mais
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Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Ver mais
A empresa respondeu
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Ver mais
A empresa respondeu
First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.
A empresa respondeu
Thank you CRAIG. Having had a tyre failure on the A30 near Exeter. A chap called Craig who was driving past us from Protyre Exeter, stopped and was extremely helpful and knowledgeable and helped... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Reino Unido
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Booked in for 4 o clock to fix a puncture....didn't get my car back till 5....but it was busy
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four tyres changed. Not once was I approached to tell me what was going on. More ongoing information please!

Resposta da Protyre Autocare - Exeter-Sowton
Initially the experience was mediocre ..at best, had 4 x new tyres and paid extra for tracking & balancing.
Long story short, I commute 50 miles a day, 5 x days a week, and the car was shaking/vibrating at speeds over 40 mph..after 2 days I managed to get a slot and go back to get this problem sorted.. the lady on the desk was brilliant and the guy (baseball cap & glasses..sorry i didn't get your name) who recalibrated my tyres was awesome..I have my car back..and it drives like a dream..thank you..🙂
The customer service lady was very helpful (sorry forgot her name) and made me feel a valued customer. Put her in charge!
My new tyre was reasonably priced as is all their products and services.
Very helpful quick service when we got a puncture just down the road when on a shopping trip to Exeter with a car full
Great thanks
Friendly welcome. Helpful communication and efficient tyre repair. Thanks!

Resposta da Protyre Autocare - Exeter-Sowton
Good and friendly staff, but why can’t you get the same deals by phoning the garage as you can on the website. Also booking a time slot seemed to be overridden by women given priority is this company policy? Not a reality in equality times surely.

Resposta da Protyre Autocare - Exeter-Sowton
Should have changed oil and filter but when I checked still same dirty oil. Complete waste of time and money never again. Not had any response from protyre.

Resposta da Protyre Autocare - Exeter-Sowton
I was driving to work as a community nurse when my tyre started losing pressure. I called in at 08.30 and by 09.15 I was on the road again with a new tyre ( old tyre had a nail in it) so I was able to get to my patients. I was so relieved to be seen so quickly even though they were very busy!
They were all so helpful. THANK YOU!
Turned up unexpectedly with car on back of recovery vehicle. Despite reception being incredibly busy and being fully booked, I was dealt with really quickly, in a friendly and professional manner, and only needed to leave my car until the next morning. This after a much bigger company had told me it would take them 4 days to change a single tyre. Excellent service, thank you so much.
Helpful team, never a problem visit always make time when they can.
The member of staff at reception, he was very friendly and helpful
I recently had two tyres fitted at your garage, for which I paid over £750. I was offered a wheel alignment as part of the service, but this was not carried out. Additionally, the tyre pressures were incorrect when I collected the car.
I picked up the car at 5:20pm, and was told that the machine had been switched off to add more air, and was simply advised to go to a petrol station.
Overall, this was very poor service and not what I paid for.

Resposta da Protyre Autocare - Exeter-Sowton
At Protyre all aspects of getting my brakes sorted very efficient and explained totally what was required to be done also the cost to do do this work
Really great communication re customer service - 2 machines down and wait explanation /made to every customer
When clutch went, every help was given to assist me as fully as possible - greatly appreciated
Always great service. I use Protyre for all my vehicles. The Exeter Sowton branch has always been great and now the reception and wating area have been updated its a better place to wait for the work to be completed.
Easy to use website, choice of tyres and good service on the day
Not my usual choice for tyre services, but they was recommended by a friend. Had a single loose wheel taken in for a slow puncture, fixed the puncture no problem but it cost me hell of alot more than I expected. And what they charge to dispose of a valve... wow.
I will stick with my regular supplier.

Resposta da Protyre Autocare - Exeter-Sowton
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