Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... Ver mais
A empresa respondeu
1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... Ver mais
A empresa respondeu
Amended review ###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ## Came to protyre for first time as they were doing a MOT deal... Ver mais
A empresa respondeu
I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.
I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, Reino Unido
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Brlliant staff brillant service every time thank you , gloucester branch
Great service and always a competitive price.
Good communication, discussed required work and quote was returned in a good time. The work was completed the next working day.
It's annoying to need unexpected work on the car but prices were in line with expectations
Having waited over 2 hours for a puncture to be plugged by a breakdown service company on the Motorway, i picked this garage from google,and was i glad i did. I had a replacement tyre on and was on my way travelling to Scotland within 20 mins. Nothing was too much trouble for the friendly knowledgeable staff, making sure the correct tyre was sold,with a choice of options. Would highly recommend. Super efficient service, sadly lacking in so many others today.
Had a set of tyres and wheel alignment in October, and MOT last week.
Pleasant, friendly and knowledgable staff. Very helpful with choice of tyres for my budget. Good prices.

Resposta da Protyre Autocare - Gloucester Woodrow Way

Resposta da Protyre Autocare - Gloucester Woodrow Way
Excellent service given every time, particularly by the Centre Manager, Andy Davidson. He always goes over and above and everything is always well explained. The work is carried out to a high standard and very reasonably priced. Wouldn't go anywhere else. Thanks Guys.
Warranty replacement as my arm was defective quick booking process and got car back ina few hours.
Fitted me in with ease. Excellent communication, value for money and workmanship. Would definitely use again.

Resposta da Protyre Autocare - Gloucester Woodrow Way
Totally awesome customer service, when things went slightly sideways (supplier issue). I had a really reasonable explanation and was swiftly sorted out. I will definitely be using them again.
I'm writing to express my disappointment with the service I received at Bathwick tyres in Bristol Road, Gloucester. I recently ordered 2 front tyres and a wheel alignment check protyre online and booked a time slot with your garage.
Upon collection, the technician informed me that everything was done, including the wheel alignment. However, as I drove out of the garage, I noticed the car was pulling to one side. I returned the next morning to report the issue, and the problem was attempted to be fixed. Unfortunately, the issue persists, and I've noticed that one of the valve (with tyre pressure sensor) was damaged during the process.
As a result, I'll now need to spend an additional £60-70 to replace the damaged part. I'm not satisfied with the service and would appreciate it if you could look into this matter further.

Resposta da Protyre Autocare - Gloucester Woodrow Way
Two days after fitting 4 new tyres, my tyre pressure monitors failed. Could be a coincidence, but still costly. After replacing, the next morning I awoke to a flat tyre… also realising my locking wheel nut had not been returned. The next day, I returned to investigate flat tyre. After an awkward conversation where I was subtly accused of lying about not receiving it, they finally admitted they thought I was a different customer. There were 7 locking wheel nuts on the reception desk which had not been returned to other customers. This does not bode well…. They couldn’t remove my wheels to check fault with tyre. I was given £100 cash to drive the car to a different non affiliated “professional” tyre company where a cash in hand deal was made to remove and replace the locking wheel nuts. This company showed 2 cracks in the rim that needed repairing at an additional cost. Now the work is complete but I have standard nuts so will have to spend more to replace the locking wheel nuts. This experience cost me over £1000 not including replacing the locking wheel nuts. I went there with legal but worn tyres…. Maybe it’s just unlucky and coincidence, maybe….

Resposta da Protyre Autocare - Gloucester Woodrow Way
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