The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver mais
A empresa respondeu
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver mais
A empresa respondeu
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver mais
A empresa respondeu
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Ver mais
A empresa respondeu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Ver mais
Escrito pela empresa
Escrito pela empresa
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido
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Brilliant but blunt !!! Perfect because I like straight talking!!
Yes - my car passed!!
Friendly and informative staff with a professional service. Happy with the air con re gas.... works a treat.
Superb! Noticed a nail in my tyre and slow puncture at 7pm, went online and found tyre in stock, booked in for 9am the next day. Fitted swiftly with no up sale, perfect service. Highly recommend
Wow thankyou guys. My wife went to go shopping then the school run only to find her car had a flat tyre. Quite desperate I called this company and they came to our home address to fix a puncture in plenty of time for the school run. Very fast efficient service. Happy wife=happy life? Highly recommend this company 👌
Awful and dangerous service from Great Dunmow branch. Replaced 2 caravan tyres with smaller and lower load rated tyres and of that wasn’t bad enough, the new tyres are 5 years old!!! How a ‘leading’ tyre provider can confirm stock of a tyre size 185R14C 102/100R and think it safe to install 5 year old 175R14C 99/98N tyres is beyond me.

Resposta da Protyre Autocare - Great Dunmow
The people were very efficient and honoured a promotion on Aircon top up. They also checked my oil levels and topped up as requested. It's only been a week but no problems detected so far.
Quickly and courteously dealt with my burst tyre repai.
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before!
Excellent service, staff are friendly and helpful. And their prices are the cheapest around, a lot cheaper than getting tyres from a car main dealer that is for sure!
Really pleased with the service and workmanship provided by Protyre. Easy to book and work carried out quickly and to a good standard. Nice chaps too.
Tyres ordered in and available next day for fitting which was done promptly.
Nice people....but didn't return voicemails and a breakdown in communication between the office and workshop caused a small problem with one of the replaced tyres not being retained as requested

Resposta da Protyre Autocare - Great Dunmow
Excellent communication from booking to completion.
At short notice I needed 2 new tyres and Protyre fitted me straight in and the job was done speedily and well.
Thank you.
A very wicked and easy experience, from dropping off my car to collection
Booking the car service online left much to be desired (I should have phoned the local dealer) - in particular that with just the choice of bronze/silver/gold with no indication of what was appropriate for the car age/service history and I was surprised that the full charge was made to my credit card just after booking (rather than after the work done). However, the local Dunmow staff were friendly, super-helpful (including printing out missing service history records from previous years) and very accommodating, especially when we had to delay the service at the last minute due to a flat battery.
The car was failed on screen washers not working. They were found to be working after the test. It was also failed on an insecure headlight. I pointed out that it was secure when the bonnet was down. It should not have been failed when the vehicle is in its normal operating condition. I was then charged £95 labour to fix it. I found this unnecessary and excessive. I will be very reluctant to use Protyre again.

Resposta da Protyre Autocare - Great Dunmow
A couple of years ago I used protyer and the staff there was appalling no customer service rude to the point of ignorance however now were so much improved in al aspects top marks
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